D Reviews

Do not bother with a Talbots credit

Do not bother with a Talbots credit card from Comenity Bank Due to a clerical error they began drafting my bank account for someone else s credit card When the error was discovered they gave me credit on my account which conveniently for them requires me to spend money but refuse to issue a check or credit back to my bank account They are totally incompetent

Horrible company

Horrible company Fraud at its best Close your account without notice even if you have a zero balance Bringing down your score This is complete sabotage I am looking for the day when there will be a class action against this company Cards associated Venus and others

Nefarious corrupt and liars rep s are a huge issue

The worst customer service ever The rep actually lied to me on the phone despite the fact that I had rec d a letter from them in writing this year Corrupt mismanaged and overall unethical company I ve repeatedly called and each time got a different answer in trying to close a loan amount for dental procedures Completely nefarious and hi percentage loan shark of a company They don t want to close the loan since July and it is now December which is affecting my credit The worst Don t do business with them they are also the new Vikki Sec credit card company

Restoration Hardware 8 1 2022 No Longer With Comenity

As of August 1 2022 I just learned that Restoration Hardware has discontinued its RH Credit Card program Restoration Hardware is switching over to TD BANK That did not stop Comenity Bank billing me almost 300 for charges I never incurred The last charges for goods at Restoration Hardware were in 2020 I called customer service of Comenity and Restoration Hardware who were kind enough to remove this spurious charge CAVEAT EMPTOR check your statements I received a bill dated 8 4 2022 seeking payment by 8 24 2022 When I did not pay as requested they put me in arrears for charges I never incurred Fraud As a lawyer to this community of consumers you should all be aware of this shameful activity

Why is this bank involved with all

Why is this bank involved with all retail stores Beware this bank is in business of destroying American values and American made products Why hasn t the FBI looked into them or IRS Capitalism ia being given a black eye because of businesses like them

CONSUMER FRAUD

CONSUMER FRAUD FILE WITH YOUR STATE S ATTORNEY GENERAL S OFFICE RECORD YOUR CALLS WITH COMENITY CUSTOMER SERVICE AGENTS They acquired AAA Visa credit card from Bank of America Since the acquisition six months now their website rejects access to register for access to my CC account I have spoke with customer service numerous times wherein they state they are upgrading their system and just keep checking back I was told paper statements can t be sent to me until I register on their website People are led by example it is glaringly apparent Comenity is led by MORONS My consumer fraud complaint has been filed today with the STATE OF OKLAHOMA ATTORNEY GENERAL GENTNER DRUMMOND CONSUMER FRAUD UNIT

This Bank is responsible for stealing

This Bank is responsible for stealing 943 from me when I ordered a sectional sofa through them on overstock com I never received the merchandise and they kept the money and it s been almost 2 months this bank won t speak to me neither were overstocked But there is a glimpse of hope I m speaking with people from the attorney generals office and letting them know my experiences and they re investigating their practices

Since AAA switched their affinity

Since AAA switched their affinity credit card to Comenity from Bank of America the service at every level has been terrible After having a AAA VISA for over 25 years I finally threw in the towel and canceled

Unethical

I received an interest charge on my account with no existing balance Then because I obviously wasn t expecting a balance on that particular card a late fee and more interest was also applied to my account I called the customer service line and it literally hangs up on you right when it starts ringing every time for over a month now I left a message on my online account also and still no response This company seems very unethical It s not worth opening an account As soon as I can resolve this matter hopefully I will be closing the account indefinitely

Thievery

Thievery I had a promotional balance on this card in addition to a revolving balance Prior to the expiration of the promo plan I paid off the balance but behind the scene the bank took part of my payment applied it to my revolving balance and told me that I in fact did not pay off the promo balance before it expired They proceeded to back-charge me all of the deferred interest DESPITE ME HAVING MADE A PAYMENT EQUAL TO THE PROMOTIONAL BALANCE I fought them on it over the phone I disputed the balance in writing through the mail and they dug their heels in refusing to do anything How they choose to breakdown payments on their end should be transparent and it s not