


Based on authentic user experiences
TJ
6732 reviews
N/A
9 months ago
Perfect customer service
Wonderful customer service Thank you Hailey Quick super friendly replies to my original query and follow up emails
Dave Knight
6732 reviews
N/A
9 months ago
Excellent service and information
Restoring a very old Banjo Mandolin with rusty strings and a split skin I contacted D Addario for help with stringing George the Consumer Support Specialist was exceptionally helpful asking several questions over several emails to determine the string tension required for the instrument I cannot speak highly enough of my experience
Jacob Landry
6732 reviews
N/A
9 months ago
George was a great help with getting my
George was a great help with getting my issue resolved He was very informative and quick to provide a resolution to the problem I hope George is getting the recognition he deserves
Roger Cox
6732 reviews
N/A
9 months ago
I had objective and subjective problems with an acoustic-electric bass
I had objective and subjective questions about a suitable string set to solve problems with my acoustic-electric bass Response was quick got the information I needed from George Santos at D Addario in a friendly and professional manner
Thierry Del
6732 reviews
N/A
9 months ago
30 years satisfaction
More than 30 years satisfied from their strings And a very good service Thanks
landyn vines
6732 reviews
N/A
9 months ago
my man George
my man George was great didn t ask extra unneeded questions and got straight to the point and even helped me learn something new 10 10
Ed Wichett
6732 reviews
N/A
9 months ago
Excellent resolution of problem
Had a problem with a single classical guitar string and George resolved it swiftly He provided a highly professional and competent service - I am very impressed
Anne Berends
6732 reviews
N/A
9 months ago
Best customer experience I ever had
D Addario Evans Promark are good quality products but also deliver the best customer service experience you can imagine I m so happy how Tom handled my request Evans had every right not to go into my request but went for the optimal customer experience
Coy Morris
6732 reviews
N/A
9 months ago
GREAT COMPANY
They make good products help us acoustic guitar player I use their strings an use their humidity packs like buying their stuff their acoustic guitar strings make my guitar sound good
dean scott
6732 reviews
N/A
9 months ago
These are great sounding strings
These are great sounding strings I had a small issue with my bass strings I emailed the company with a question about it and was told what was causing my fingers to go dark after playing Although it doesn t affect the sound at all George is working on sending me a new set Very easy to deal with Dean Scott