Daikin Reviews

The product works well documentation and user interface though - need huge amounts of work

Originally the service was poor then I spoke with Osato he was extremely helpful and took all the stress away and solved the issue Osato did what the first person said they couldn t do Well done Osato

Installation

The product works well though the user interface and the documentation leave a huge amount to be desired and could and importantly SHOULD be massively improved for the user The GUI screams of a need for a wizard based approach and the documentation could be reduced from being an inch thick to maybe 20 pages if it was written from the point of view of the user and not the engineering team that developed it Quite pleased with the efficiency though and if you are persistent enough to get things setup correctly - it seems day-to-day operation is pretty simple

I discussed the renewal of my service

My energy company Octopus installed and I trust them completely Everything seems to be working well

Installing a new Daikin Heat Pump

I discussed the renewal of my service contract with Osato He was patient took time to listen to my problem and offered a reasonable solution I was very grateful for his help

Air source heat pump

I would like to give recommendation as the company did a great job I have installed a Daikin Heat Pump The unit machine is very quiet and low cost to run After registrations I received free five year service plan but you have a option to extend the plan too Overall the job completed as I expected and happy with the service Thank you Daikin and the Octopus team for installing the unit I am happy with the service Best wishes Alik

Great product knowledge of installation

The survey and installation process by Octopus Energy made our journey so good and the knowledge that they used only the best products to complete the installation The Daikin air source heat pump is quiet and efficient and looks good too

We love the heat pump

Great product knowledge of installation team

Heat pump very quiet

We love the heat pump The way it warms the house is quite lovely We tend to keep it on constantly with the temperature adjusting depending on the time of day this seems the best way for our house It warms the house in a really pleasant way It handled the recent really cold weather with no issues at all we always have hot water too As a great bonus we no longer need power showers because the water pressure with the new system is amazing In terms of noise we don t hear the heat pump when in the house If it is really cold e g near freezing and you are outside and within 20 ft you can hear it working a bit like a slightly noisey fridge it s not constant though for the most part it is pretty quiet The neighbours haven t said anything I don t think they would be able to hear it In terms of running costs I m not sure we have fully worked out how to be really efficient with it however I can say our bills are not higher than when we had a gas boiler so there is no issue on that front for us The app is great no issues with it and it is easy to use once you have worked it out Overall I am happy to say it was a great choice we are really pleased