Based on authentic user experiences
Created-eco
6730 reviews
N/A
5 months ago
Bait Switch checkout zero customer svc
I was about to order 130 81 worth of items which would have qualified me for free shipping While shopping I was also promised 15 discount at checkout However after inputting my information and the discount code which I received in the email WELCOME15H4W92LX4 I was informed I d be paying 12 standard shipping after all not free shipping The price of merchandise had suddenly changed to 165 and the 15 discount was applied to THIS amount for an order summary of 142 81 not the actual 130 81 I saw at checkout We call this bait and switch --when promises made earlier in a transaction are not kept in the end In other words Daitool negated the free shipping after applying the 15 discount I was not informed that I was to CHOOSE EITHER free shipping OR 15 discount The discount should NOT be computed AFTER shipping is calculated bc shipping is not merchandise and is not a cost that s up to me I have reached out to them four times It s been three business days I have yet to receive a response from Daitool
Simon Bonham
6730 reviews
N/A
5 months ago
Was a bit nervous but overall VERY positive
I was a bit nervous after I ordered from them as there were so few reviews online about daitool com It s definitely a Japanese shop Expandy so dont worry if you think its a chinese shop masquerading as a japanese one They sent my order with Fedex all the way to Norway and it arrived in good time Everything was packaged well and undamaged Price was much cheaper than buying the same stuff in Norway locally So I am very happy and wouldn t hesitate to use them again