Dalarnadesign Reviews

DO NOT PURCHASE ON THIS WEBSITE

DO NOT PURCHASE ON THIS WEBSITE Placed an order last year 2023 but received nothing still July 2024 have sent a few emails and made a few phone calls i either got no response or they told me will check and then no more reply can never imagine this happened in Sweden

3 5 months to arrive after chasing them

I did my order early April I heard nothing for weeks until I contacted them through their mail they said they would send my wares Nothing happened again so I repeated this 3 times In the end I called them and then it took 1 5 weeks until my order finally arrived however one item was missing from my order and I was not reimbursed for it All in all it took 3 5 months to have my stuff Do not recommend

They sent me mouldy products WTF

Hey I rarely bother to write reviews but this company is so bad They take ages to deliver they do not reply to things in a timely manner but in my case the worst part was that they sent me mouldy dalahorses Literally a whole bunch of mould on them I asked if they could refund me and they said no but they could send new ones After much back and fourth as I wanted my money I agreed to let them but then they just never replied After several responses no reply Literally just ghosted me after sending me mouldy products Awful Never ever thought this could happen in Sweden So bad

very unprofessional

I ordered and paid a product in October and did not receive anything They did not even answer any of my emails I wrote them four times to clarify Very unprofessional und unacceptable

Lost my money

Lost my money They don t deliver after order and don t response to several mails Hej i wrote a email to you I hope you can find my order 08 01 2024 still no answer from you

Took money never delivered

Spouse made an order on November 30 for a mixed bag of items Shipping in 3-7 days After a third email they finally responded in the middle of December that her order was next out the door Now middle of January and several unanswered emails later and they still have not sent the item nor cancelled the order and refunded the money as asked We ordered a knife from them a few years ago with pickup in the store and they were the nicest people But something has gone terribly wrong with their ecommerce platform AVOID THEM AT ALL COSTS Now needing to pursue a reclamation with the credit card company since they are not answering emails Overall a waste of time Shipment is domestic Sweden They don t seem to ever respond to emails but do defend themselves here Shame that they don t take care of their actual customers as much as their public reputation

never got my parcel

extremely disappointing As it was my boyfriend s birthday last week I wanted to make him happy and ordered something for him from dalarnadesign se over a month ago It never arrived and I was only able to give him half of his present Although I ordered several weeks ago I have not received any feedback I NEVER EVEN GOT A TRACKING NUMBER Of course it can happen that deliveries between different countries can take a little longer but if I don t even get a tracking number or something like that I wonder if it s all just a scam I already wrote them an email but NO ANSWER

Still no reply on my mails and no

Still no reply on my mails and no shipment It seems that the only way to communicate is trustpilot I only want my already payed order nothing else And a reply on my mails

Never had my product

Purchased a horse in may 2024 I tried contacting them by both phone and e-mail Out of the 25 emails i send I only had 4 responses Multiple promises they would send it later on At the end of januari 2025 I send another mail and they respondent the horse was no longer in production and the cancelled my order Still waiting for my money tho Als the horse I ordered is a common horse wich is still in production Bad company and not relliable