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Based on authentic user experiences
Jill
6737 reviews
N/A
5 months ago
Avoid
Ordered a radiator from this company which was faulty Although it was sold as discontinued last one remaining they said they could get another one which is strange However I would have to pay a plumber to remove it and then again to reinstall it and they would do nothing about this Did not reply to my email Avoid
Teresa Parr
6737 reviews
N/A
5 months ago
Appalling customer service
Had a negative experience when visiting the store Sales person unhelpful Decided to try again got the same guy and was slightly better so purchased from them After sales was appalling
Ro
6737 reviews
N/A
5 months ago
Not great
I went inside there was no greeting or hello We asked about different baths and basins and had no price tag but the others did Therefore we had to ask the employee but he was giving us strange looks and looked like he didn t want to help Sort of like they thought we couldn t afford anything and made the price higher for us for the pieces that had no price tag and then they hurried away The customer service was bad and they were helping other people and not us Before writing this review I saw the other reviews and it looks like it is a recurring problem for years especially for coloured people Please sort this out I went to many bathroom showrooms across Greater Manchester and I always had great customer service and friendly staff but Dale Bathrooms has disappointed me
Sara
6737 reviews
N/A
5 months ago
Appalling
When I walked into the business no one greeted me and they gave me odd stares when I asked for assistance provided no booklets and a large number of the things lacked price tags The level of customer service was appalling Similar to the other reviews I was given strange stares and treated like I couldn t buy anything since I m a person of colour I intended to buy anything when I travelled from a different location to visit but I didn t use their service I advise you to avoid there are other places This review was shared on my social media accounts
Jeffrey Swatkins
6737 reviews
N/A
5 months ago
Still no action Unbelievable still no action on my problems unresolved issues and not returned phone calls have been told by text that they are to busy at the moment and and finding hard to fit me in but they were paid in full Jeff and Julie
Had a very bad experience with dale bathrooms been plagued with leaks and major problems still not resolved avoid dale bathrooms Jeff and Julie swatkins
john bates
6737 reviews
N/A
5 months ago
bathroom conversion
Had my bathroom converted to a shower room designed by Richard at Dale bathrooms and fitted expertly by Mark and his team from start to finish the service was excellent and nothing was too much trouble Richard was helpful throughout the whole process and Mark did a fantastic job my carpets and furniture were protected during the fitting and the entire teams were friendly and professional The finished job is excellent no complaints from us would recommend to anyone Thanks
Lynda Dickson
6737 reviews
N/A
5 months ago
Highly recommended
What can l say from the salesmen at Dale mill to the lads that completely re designed my bathroom thank you does not seem enough they were so professional and were a pleasure to have in my house they were clean efficient nothing was too much trouble l would highly recommend Aquatech and dale bathrooms And what a beautiful professional job my bathroom is amazing
operadiva
6737 reviews
N/A
5 months ago
I have the perfect bathroom
After a couple of months of being messed about by other companies and being told I couldn t have what I wanted we heard an advert for Dale Bathrooms I already had the tiles and toilet but I chose everything else from Dales With the help from Richard one of their designers we chose the perfect bathroom at a very reasonable price The fitters they got for us were brilliant I love our bathroom it is better than I dreamed of
Leanne
6737 reviews
N/A
5 months ago
The Bathroom Fitters are 5 star
Just had a bathroom and seperate toilet and sink fitted by dale bathrooms The process of designing and ordering the bathroom was long about 3 hours in total even though we knew what we wanted its only because their designing software in store isnt really up to date like other places However that aside its good value for money and they try their best to make that so This review is mainly aimed at the fitters though Ste Birkbeck Ian Barker and Brad sorry Brad dont know your last name It took them exactly 2 weeks which was superb and they always went above and beyond giving their sound advice and knowledge which we really appreciated They were nothing but kind helpful and honest with timescales etc Shame they cant help renovate our whole house because they were pleasure to have around Our dogs even got used to having them around Thanks so much guys we appreciate our top notch bathrooms
Gaynor Green
6737 reviews
N/A
5 months ago
The most brilliant company
The most brilliant company Just had 2 bathrooms done - completely replaced everything They look incredible and the fitters were just fantastic Would recommend to anyone Tony was exceptionally accurate with measurements at the beginning Also as the rooms are all set out in the warehouse it s so easy to choose the perfect combinations of tiles and suites