Damagedluggage Reviews

EasyJet Luggage Damage Claim

Have to say no issues at all here Filled out the forms sent the photos and new luggage due to arrive tomorrow - all in just over a week

Very impressed

Very impressed Suitcase was damaged on return journey 21 8 sent claim on 23 8 direct to DL com and i have received an email today 1 week later to say my claim has been approved and a new suitcase will be dispatched shortly Hopefully i will receive it as swiftly as the claim has been dealt with

Super service with quick response

Super service with quick response I just made the request when returned at home on their website and after 2 days they replied me saying that a new trolley where dispatched

Really good experience

I had a really good experience with this service Filled out the form as soon as I could Easy upload of the necessary photos Then had a quick reply to confirm my claim had been accepted and a replacement case was being sent The new case arrived just 2 days later and was a good replacement too Very happy with the service provided Thank you

Replacement Suitcase within 10 days

I was impressed with this service as I was concerned that my damaged suitcase would be useless and I would be left with having to buy another one I only bought the suitcase before going on holiday I filled in the necessary form enclosing all relevant information and photos Within 48 hours I received a reply and a choice of a replacement 10 days from submitting the form I received a replacement suitcase I would definitely advise anyone to pursue their damage through this company It saved me 50 for a replacement

Efficient service

I found my suitcase without a wheel 1 of 4 I didn t claim it at the airport as it was late and I had a tired toddler with me Next day morning Friday I filled in all the details through the website It was easy there are multiple choices that made the process faster Tip if you can t find where to claim your damaged luggage go to FAQ After the form was filled I got directly info that I would receive a replacement item with a choice of 2 options different alternative models Over a weekend on Monday the customer service team sent me an email that everything is in order and I need to wait for delivery Well I m still waiting next day But so far I m happy with the service However it had never happened before with me so I can t compare with other companies

Quick 0 hassle

I had a hard plastic luggage and broke above one of the wheels I didn t realise upon arrival because of the spot I saw it when I tried to put it on the bus I made a claim send pictures and I received a reply the next day confirming that they will send me a replacement I am very satisfied with their quick reply and 0 hassle

Speak how you find

Speak how you find Morons at Manchester airport wrecked my RAB holdall reported to Air France who put me in touch with damagedluggage com Couple of emails to and fro brand spanking new identical bag was home before I was can t fault it