Dansgarage Reviews

Rebrand to Dodgy Dans

Rebrand to Dodgy Dans Your garage has shoddy customer service and shoddy work I have a 15 000 metal box on my drive now 7000 miles after taking it to this garage December 2023 I buy a van from a trusted van garage it had work done to it before they could sell it like brakes etc which I m obtaining the documents My power steering pump went 6 months after buying my van so thought Dan s Garage would be most convenient When I took the van there I specifically said to receptionist that it was just the power steering but could they also check over everything and anything that needs changing Then I received a quote of 3500 like wow lol So I look through the quote and they try quoting me 1 100 for my brakes and nothing was wrong with them so I got that taken off the quote Rip Off The quote was still 2 400 I thought I would just go with it as I was planning to convert my van which has 7 000 worth of work done inside aswell so my 15 000 metal brick is really a - 23 000 metal brick ATM I m no mechanic but if you ask an apparent trusted garage to check over everything and charge you 2 400 and half that stuff isn t even necessary to have been done unlike when you see their was wearing on my aux belt and you didn t inspect to figure out if the pullies were causing the aux to defect So you change my aux belt aswell as charge me for the tool to put it on And instead of changing the components with the aux belt you changed loads of other things that was less recommended If I was a mechanic and if I knew about vehicles I wouldn t be wasting my time with scumbag garages like yourselfs As I would do it myself But when you see a trusted garage you would expect the standards to be better while my van was in their garage I had no updates and was continuously ignored which I have previous emails and call attempts And then get my van back only done 7000 miles since having 2 500 worth of work done which you would think everything has been checked clearly not When I took my van to your garage and your garage changed my aux belt why wasn t my pullies changed with it And why wasn t I asked about it when you said the aux belt needed changing I went to your garage yesterday asking for the Dan He wasnt there went back yesterday afternoon he still wasn t there Then the cowboys inside said it wasn t their problem but if they had reason to change my belt then the pullies should have been checked properly They said they can book me in next Wednesday meaning I have now no van no job losing 300 a day plus the 23 000 brick on my drive When I went back up there they sent me another quote to fix the van which is apparently the bottom pulley of 500 including the quote says there will be a charge for the aux belt which they haven t even looked at the state of the belt so how can you tell the belt is bad when it s done 7000 miles On top of that it says there will be further costs when they decide to chuck another grand or 2 on top for something that s has nothing wrong with it After spending 2500 at your so called trusted garage my van lasts 7 000 miles So as it stands I m down 23 600 thanks to your bad practices I will be contacting trading standards and I will get the proof from every garage this has had work at to prove half the work didn t need doing Your just money grabbing scammers You don t care about the customers so now I m going to teach you about consumer rights I sent an emailing asking for the document of the inspection taken when they inspected my van And ask for the agreement of towing In writing as I believe I was going to get charged for that as they never said which my van was never towed and no response to email They even said to me to drive it up there and before they said that they say I shouldn t drive it And it says online not to drive it so great recommendation from your garage Also they said it s a common part to go so why wasn t it changed with the auxiliary belt When I asked for everything to be checked and changed that would needed changing When half the stuff you did had changed was less common to go The receptionist wouldn t give me Dan s details I didn t receive no agreement of towing and didn t receive Danny boys number so I m here to get your attention And to let everyone know about my experience with this untrusted garage YOUR WEBSITE IS A LIE AND YOUR PARTS DON T COME WITH 12 MONTH WARRANTY PLUS THERE IS NO CUSTOMER SERVICE