Based on authentic user experiences
Ceri Matthews
6727 reviews
N/A
6 months ago
DO NOT BUY FROM THESE CROOKS
If I could rate them a zero I really wouldSold me an unsafe and dangerous carAfter 7 days issues appearedRefused to pay for the work and spoke to me disgustingly Took to a Kia dealership to be told the work would cost up to 1000They illegally and intentionally turned off the engine warning lightsDO NOT BUY FROM THIS COMPANY they knowingly put you in danger
Zac
6727 reviews
N/A
6 months ago
Operating Illegally avoid
Hi all EDIT After searching this company has a couple of incomplete CCJs this means the company has been issued 2 orders from the courts to pay out to consumers and they still haven t from 2019 Report them to trading standards or the dvsa to encourage legal prosecution against the director This guy deserves time not just a negative review As per date of experience 31 10 22 DarinAutos confirmed that they do not follow the law As per the UK legislation that covers distance selling which came into force in June 2014 the Consumer Contracts Information Cancellation and Additional Charges Regulations 2013 sometimes referred to as the Distance Selling Regulations you should be able to return a car under 14 days of purchase and receipt of the vehicle You don t need to provide a reason I received a Citreon C4 Cactus on the 30 Oct 2022 on starting the car to park it I discovered has the following problems - An error that comes up on every start saying Airbad or seat belt pretensioner fault - A non-functioning front screen wash - One key - On that same key the boot unlock button doesn t work On the date of sale over the phone I was told there was nothing wrong with the car When I reported the above faults the day after so I didn t leave anytime to be ambiguous as to where the fault occurred I was told that I should bring the car in to have it repaired I said that I would like to return the car as per distant sale because of the faults I was told that darinautos doesn t accept returns And that they don t have to accept returns unless they are faulty which mine is Not only this they didn t follow regulation on informing of rights regarding distance sales A side note if a dealership doesn t inform you of this you have up to a year to return the car legally and seek your money in return in full If they don t follow this you can report them to trading standards So if you have any issues seek the motorombudsman
Craig Blakeway
6727 reviews
N/A
6 months ago
Purchased a Van form them and it broke
Purchased a Van form them and it broke down on the way home They took it back for repair after 7 weeks they retuned this to me and the same fault occurred A report shows no work was carrier out A CCJ has been applied for and the finance company are rejecting the van Full of lies do not buy from them
Wym
6727 reviews
N/A
6 months ago
Dishonest seller beware and look at all the 1 star review
Bought a car with them at first they will tell you everything is good anything wrong can go back to them In less than 5 months engine light was on and obviously they knew about it They have changed the spark plugs before they sold the car to me and the spark plugs were blown when I went to garage and check it The garage advised me the valve maybe burnt head gasket engine may need to rebuild replace Since the issue occur I contacted the seller and they said I can bring the car back to them and they will repair it Long story short I chased them for almost two weeks and they used different excuses to holding up until I posted them a formal letter saying I request them to refund me fully as they refuse to communicate with me A week later they repaired the car and asked me to pick up but request me to pay for the servicing fee When I check the car I don t feel safe and secure to take back the car as fault code was still there and they cannot clear it also the exhaust still having unusual amount of white smoke And they suddenly get intimidated when I refuse to pay so I just sold the car back to them with almost 3k lost in just driving the car for less than 5 months Best advice is to avoid them at the first place and source some other trustworthy car dealership don t want anyone to experience the same as mine it was stressful and disgusting