Datapacket Reviews

very very friendly

We have worked with nearly all major server providers out there At first we had cold feet because of their pricing but for some reason we kept going back to their website and decided to jump onboard After having immediate results with our end users we decided to move all of our servers to Datapacket the results were exceptional Their backbone is jaw dropping good with direct peering to major telcos - you shouldn t be thinking twice Their support team and NOC engineers are very helpful and courteous -they will work with you through any incident and will continue to follow up and offer alternative solutions which is something rare to find these days in this business

Professional service

Fast professional service as promised

This is my second review about them

This is my second review about them I cannot praise them enough - they go extra mile for you communication is impressive and the guys behind the whole operation is top tier I had a pleasure working with Jiri Ondra and Simon - they all know what they are doing We started with just IP transit and now they are our reliable partner for everything servers and network We are in the process of moving our whole infrastructure to them

Appears to be excellent

I ve had a server for over a week so far and some initial brief tests on it show both the server and network to be excellent Customer service has been fairly prompt and helpful in their responses by email Sales have been accommodating I wanted to order a server specification that sadly become out of stock temporarily Rather than forcing me to wait they offered to provide a slightly higher specification for the same price as the original specification for one month which I agreed to by which time a migration could take place to the original specification if I decide to do so Unfortunately I ve had a problem which at the moment my ISP is trying to resolve but I have a feeling it s a challenge for them Basically my latency is higher than expected to Datapacket s network in London 18ms instead of around 4ms This is caused by my ISP s unfortunate routing going via France and then back to London My ISP however is trying to resolve this but has limited options to do so because they don t have a vast number of upstreams to allow them to take a different and hopefully local route From my brief time of using the server it appears to be excellent other than my own connection to the DataPacket server currently I don t currently use the server but hope to do so if my ISP can resolve this issue before the server s renewal is due Pricing is perhaps a bit on the steep side but ultimately you also get what you pay for and should expect from a premium grade service If my ISP can t resolve the issue I mentioned above by the end of next week then I may have to consider terminating the server sadly and possibly returning in the future if my ISP has resolved the issue

Truly excellent experience

I m using their services for almost a year everything is stable and their support is really nice they always help you with professionalism and a lot of kindness I recommend their services to everyone who needs a stable network and great support

DataPacket is a big balls provider

DataPacket has been the provider I can trust Their support is consistently there and Simon is truly the bringer of joy It feels like he s part of my team DataPacket is more expensive than other options but you certainly get what you pay for I love how they offer BGP communities being able to control their massively powerful protected network is so so cool Thank you everyone DataPacket

High Performance

High Performance Responsive Support Sales Team Great packages and prices We re gonna be your clients for a long time I guess

Thank you very much

Thank you very much I am satisfied with your good site

Second to none

When we made our initial review of Datapacket we had only a couple of servers pushing out a moderate amount of bandwidth we now a total of 11 servers and total customer satisfaction has been exceptional - growth has been steady and rare issues are resolved quickly and effectively with the networking and engineering team Flexible trials have allowed us to test infrastructure and configurations so that we can clamp down on server configs with peace of mind Outstanding customer service