Datcom Reviews

Excellent service from excellent people

Datcom have been our appointed IT professionals for many years and continue to perform at a very high standard Their customer service is excellent and their staff communicate in plain English Layman s terms Whether it s day-to-day IT support and maintenance design and build of new infrastructure or keeping us compliant with Cyber Essentials and ISO standards I strongly recommend Datcom

I have used Datcom for over 11 years

I have used Datcom for over 11 years now to support IT needs of the company I work for They have been polite professional and prompt to respond to and resolve all jobs throughout this time Would recommend Datcom to anyone looking for IT support

Morgan was fantastic and completed the

Morgan was fantastic and completed the set up in a quick time After initially identifying the issue with why an additional screen wasn t working the set up now works brilliant and he even got my headset working again so a great job

Great communication and standard of work

I have used Datcom for a number of installs and ongoing IT support for a few years now and they are always professional carry out a good standard of work and crucially communicate fantastically I have moved jobs since starting to work with Datcom but have kept a relationship with them at my new job too Its hard to find reliable partners to work with but I don t hesitate to recommend Datcom

What service

What service Speedy telephone efforts by Datcom to source the problem and when the machine defied all efforts to deal with the issue on line the engineer came to site and almost immediately found it to be a hardware defect Back on line after a quick clean up Truly brilliant service

Entire network re-cabled and new switching cabinet

We have just had the entire office re-wired by Matrix with the onsite support of Datcom What I thought was going to be extremely challenging with a lot of legacy problems to deal with has turned into a complete success The team at Datcom were on hand and supported the entire process with Matrix Absolute zero down time for the business over a 5 day install period Starting early on Wednesday morning through to the sign off and fully tested by late Sunday afternoon The entire process was completed by professional competent and just a lovely team of people By Monday morning you would never had known they had actually been onsite I cannot recommend both Datcom and Matrix enough