Davines Reviews

An unusual approach to customer service

I recently purchased two products in bottles with hinged lid On first use the hinge broke No longer confident that lid would stay on seal product when in my bag Contacted customer service - their response was essentially oh dear never mind nothing to do with us I asked for a replacement bottle to be told we don t have access to those I was advised to contact company I bought item from to get them to provide a bottle Very disappointed that having paid a considerable amount for products the company really couldn t care less about customer satisfaction

Nonexistent customer service

I decided to invest in over 200 worth of Davines products When the products arrived the package was a mess soaked at the bottom It turns out the shampoo spilled all over the place and that shampoo is not cheap Fortunately I was able to salvage most everything else from the box Customer service is virtually nonexistent since I have not heard back all week despite multiple attempts to reach out in different ways My conclusion is that the way they treat customers is not that important to them

Love their products

Love their products their smell texture and packaging Plus love all about their philosophy in sustainability Online experience is great but in salon is outstanding

Best hair product

I literally love Davines and I m obsessed with their MELU line I was so desperate with my hair as I started losing a lot of hair and at some point it became very dry at the end but super oily on my scalp I literally tried everything but then I came across Davines It s such a great brand no nasty stuff and it smells great In a matter of a couple of weeks my hair back to normal Now I can t use anything else anymore as this has given life back to my hair and literally no other product can compre to it

Using Davines since 2016

I discovered Davines in 2016 while living in the UK and I ve been using it since then Tried other products but nothing beats Davines Great fan of the Oi products But really tried almost all of them as I went through different hair phases in these 7 years

Amazing actually

About half a year ago I bought a few Davines products and while being a bit pricey they didn t disappoint The Alchemy copper shampoo suits my hair really well and gives it a nice tint without going overboard SPF sits well on skin even though I used to hate having SPF on my face this one I can tolerate Texturizing serum has been my favourite so far as you only need a little of it so a bottle is enough for a while Definitely going to try something else

I m honestly in love with Davines

I m honestly in love with Davines I ve been using their Purifying and Energizing shampoos and gels on rotation for a while now and even after so many months I still feel the benefits after every use My hair feels healthier than it has done for years and whilst it s not the cheapest it s worth every penny Recommended to me by my sister in law and being recommended by me to literally everyone who will listen Love love love