


Based on authentic user experiences
Minkey Moo
6732 reviews
N/A
10 months ago
Rude and unprofessional
I can t recommend the firm based on my recent personal experience Unfortunately I had to withdraw from a purchase this was prior to contract exchange and received a completely unprofessional phonecall from an employee wanting to know more details as to why I highlighted my concerns and reasoning but the employee became more irate over time and was not only berating me for not proceeding but made several patronising personal remarks indicating I lacked an understanding of some material information I can assure any readers that I had a very detailed understanding of the matter at hand surely more than the employee as he misquoted some very important figures throughout and my decision to proceed was based on some very real concerns I should have recognised an earlier red flag when the property survey revealed the highest level of concern in one area and was told it was no big deal I am still flabbergasted that a firm would initiate the call with me and what they felt it would achieve That I would capitulate and say oh sure well I ll definitely go ahead then I can completely understand that they had a disappointed vendor but being rude and unprofessional with the buyer is not the way to resolve anything
andrew
6732 reviews
N/A
10 months ago
Dont use them they do not honour deals
Dont use them they do not honour deals made before exchange of contract very dishonest bunch of rip off merchants change fees after agreed a price with manager before he was made redundant right before xmas with all the other staff in the burghfield common office say s it all should of gone with purple bricks but believed the lie s avoid at all cost
Patricia Serrano Gavilan
6732 reviews
N/A
10 months ago
Careful at check out
During the tenancy the agency was ok they would arrange any fixing I previously reported and they were responsive However the issue was at check-out time I saw a woman and a man leaving the property 3 days before the check out dressed smart I had moved out already and I was parking the car so got shocked by that I couldn t react Also my ex-neighbour saw a woman leaving the property the following day too They got in without any appointment and my permission something that they admitted but of course nothing happened Also they wanted to charge me for some missing items that were not missing and broken things that were not broken by me After some back and forth emails proving them wrong and sending them pictures which were taken at the check-in they charged me for 3 things One of them 50 to hang the curtains back because I left them in bags which I think is excessive because of the amount and even more so as it was unfurnished I had to sign the document to have the rest of my deposit back though Lastly I agreed with the cleaner contractor to have the second set of keys back through the letter box once the cleaning was complete that was on a Thursday on that Saturday I went to the property and didn t see the keys I emailed the agency and the cleaner I was worried about what they would do On the next Monday I went to the office to drop my set of keys and they found out that the other set was taken by one of the agents without telling anyone of course when they went without my permission I am very disappointed I looked after the property as if it was mine it was left in a better condition that I found it because I painted both bedrooms and the living and it seemed that the check out was not fully compared with the check in I hope my testimonial helps someone
Eliza Beth
6732 reviews
N/A
10 months ago
FLEA INFESTED flat moved in Christmas Day ruined because fleas from previous tenants
Moved into a FLEA INFESTED flat Fuchsia Grove Shinfield on 25th December called Davis Tate when they opened 28 December to say flat is infested with fleas bitten all over by fleas we had been up from 11pm - 5 30pm vacuuming and hadn t slept after being at work all day as well NO APOLOGY and no concern Was told they d contact the cleaner to come and clean Which would definitely not have been on the same day they showed no remorse and never said sorry for the inconvenience I agree with the other review staff are very arrogant Finally after pushing to stay in a hotel they called Pest Control and said to the guy I think they re exaggerating Pest Control have had to come out twice since we moved in the 2nd time a I had 22 bites on one leg 3 on the other and he found 7 living fleas after the 2nd treatment I had the washing machine tumble dryer on for 3 days and had to stay in a hotel cancel Christmas and New Year plans as we couldn t have any visitors I counted 22 bites on one leg Almost 2 months after moving in the faults when we first moved in have still not been fixed as promised If this was a private Landlord they would have been fixed in December before we moved in Never will I go with an Agency again worst treatment and experience of renting ever
Reading
6732 reviews
N/A
10 months ago
Shocking from start to finish
Our experience with Davis Tate will be our only one with any luck From start to finish they were unprofessional and communication was terrible Initially the agent taking photos of the house tried to sell us their parents house even though we said three times we were not interested and it didn t meet our requirements In the end he tried so hard to do this that he showed us commute times from his parents house to our places of work This was extremely unprofessional which we flagged with the office but the response was minimal Communication was incredibly poor throughout and the amount of chasing we had to do to get basic answers was frustrating They acted in favour of the buyer throughout and tried to pressurise us into accepting anything that would guarantee them a sale even though we were paying the fee They also promised our white goods to the buyer even though this was not agreed The person that did this has now left We rented our property through them also and had an issue on the first day We raised this however once again they couldn t care less Funnily enough as they had already collected the fee for selling the house Never again and we will be passing on feedback to all those we know that are looking to buy sell
Jitendra Patel
6732 reviews
N/A
10 months ago
The clientele are not very good
The clientele are not very good calibre Service is not good at all Two properties and both not good handling I would not recommend them Communication is just a matter of fact for them Never again
Daz Savage
6732 reviews
N/A
10 months ago
Well I have had dealings with bad
Well I have had dealings with bad estate agents but this bunch of cowboys win top prize Not only do they think it s acceptable to treat tenants who have been good tenants like fodder but they think they are law not only do they not communicate but they refuse to give you your deposit back as letting managers and senior management ignore your emails If you are renting from them Make sure you have photos everything is done in email and do not let them give you there codswallop on the law as they feed you bull And if your a landlord thinking of using them as a management company do not bother your better off putting your money in the bin as they don t communicate with you or tell you anything about your tenants and problems with your property or advise you on the law requirements Luckily enough we know the law and what is and not allowed so they could not take and do just what they like Be Carful read up on your rights and don t let these circus performers take you to the cleaners Awful awful company
Silvia Fernsndes
6732 reviews
N/A
10 months ago
I would have given a negative star if I
I would have given a negative star if I could This agency is just there to make money off tenants When issues are brought to them they refer you to their contractors who are some big shot money making cheats who charge you an arm and leg for doing small jobs Worst agency ever I have the worst experience with them
Svetlana Meani
6732 reviews
N/A
10 months ago
Appalling experience with Davies Tate Shinfield
Appalling experience with Davies Tate Shinfield I have been trying to sell my house with them for almost 10 months The buyer they found first had no mortgage sorted and they haven t checked his financial situation I had to chase them all the time to find out that people are playing me up The second buyer they found and told me have a great financial situation haven t got mortgage and despite they knew about it I found out accidentally that there is a problem with the mortgage nobody told me the truth and I wasted time and money The solicitors they recommend would ignore you for days their mortgage advisor is clearly not capable to assess the potential buyers - stay away from them at all costs unless you want to waste months and months trying to buy or sell your property
Elliann
6732 reviews
N/A
10 months ago
Avoid at all costs
Avoid at all costs even if they re selling your dream home It is not worth it and you stand to lose a lot Absolutely terrible customer service and organisation They are single handedly holding up a chain of 2 houses and have ignored almost all emails from the start of this process They have also lied throughout right from the first viewing with claims that turned out to he completely untrue up to us trying to complete the exchange Currently have got both buyers in the chain plus the other estate agent chasing them to still not even have the courtesy to reply to any one of us The person buying our house is going to end up homeless if Davis Tate don t start to action everything that they should have and they do not appear to care in the slightest They are rude and unacceptably bad at their jobs putting peoples lives in the balance This is at the Wantage branch with John and Kirsty handling the case AVOID AT ALL COSTS