Dawsonsauctions Reviews

Very un professional

Very un professional they send you the evaluation once you take the item to them they come up with too much excuses and devalue the item

I bought a pair of Tanzanite cufflinks

I bought a pair of Tanzanite cufflinks I couldn t get a condition report but due to the guide price being consistent with the lot being in good condition I bid and won I later discovered that one of the cufflinks was serious flawed and damaged which they were aware of but deliberately omitted to declare this in the description entry of the catalogue

Very disappointed with their experts

Very disappointed with their experts lack of knowledge Items previously appraised and authenticated by several other auction houses and experts were assessed to be imitations One item was damaged during inspection but all arrived back safely and promptly despite the lack of adequate insurance due to their valuer s oversight If I had not already had appraisals elsewhere and had decided not to have my items returned to me believing the items to be low value imitations I would have lost a considerable amount of money

Unethical Practices Poor Treatment A Deeply Disappointing Experience

My experience with Dawson s Auctioneers has been deeply disappointing marked by unethical financial practices inconsistent treatment and a lack of transparency As a serious collector I initially had a smooth transaction when purchasing a gold Boucheron watch However a later experience exposed a pattern of unfair treatment and misleading financial demands that ultimately led me to end all dealings with Dawson s One particularly troubling issue involved Jeannie from the accounts team In a subsequent auction I won another gold watch but faced an unexpected short-term cash flow issue To demonstrate my genuine intent I personally visited Dawson s main site bringing an extensive collection of collectible gold coins and limited-edition gold ounces worth over 130 000 as proof of my credibility as a serious buyer Despite this I was pressured into making a 500 down payment with Jeannie stressing that it was necessary to demonstrate my commitment to both Dawson s finances and the seller She also assured me that the seller had been kind enough to wait for the full payment Trusting this information I made financial sacrifices including selling stocks at an unfavourable rate just to meet this request However only days later Jeannie contacted me again shifting her stance and insisting that I either complete the full payment immediately or forfeit what she now referred to as a deposit This was never agreed upon as a non-refundable deposit and I made it clear that at worst I should only lose my opportunity to purchase the item not the 500 itself She continued to insist that she was struggling to convince the seller to wait yet I later discovered that Dawson s standard policy is to pay sellers only a month after an item is sold This meant her claim was misleading and the pressure she applied to secure my money was at best a dishonest manoeuvre This was not the only instance of unfair treatment I experienced at Dawson s When I consigned jewellery for auction it was poorly represented online despite my repeated requests for better images and a video to showcase the pieces properly The inadequate listing likely contributed to a lower final sale price yet my concerns were completely ignored Additionally when I visited to collect the fully paid-for watch I witnessed stark differences in customer treatment A gentleman sitting next to me was warmly welcomed offered refreshments and received attentive service while I was left feeling unwelcome and had to actively seek assistance The contrast was both uncomfortable and frustrating Seeing this unfair treatment I requested to collect my consigned jewellery which I put in their next auction only to secure that they will be in a safe position if I didn t manage to complete the full payment of the previous auction they demanded a 1 000 as a penalty to allow me taking my items off their next auction This left me in a loss- loss situation getting tired of getting down to any argument with Dawsons s team I left my consigned items at their auction The final insult came when Dawson s demanded a 1 000 deposit just to participate in future bidding citing a previous delayed payment even though I had since addressed the situation transparently This demonstrated a clear lack of trust and good faith on their part Overall my experience with Dawson s Auctioneers has been one of unequal treatment misleading financial tactics and policies that seem to prioritise their own interests over fairness and customer relationships The way I was treated left a lasting negative impression and I have since chosen to end all dealings with them I would strongly advise potential buyers and sellers to be cautious when engaging with Dawson s

Complete professionalism

I have been delighted with the service from Dawson s from start to finish - including prompt valuation sale at a very good price processing of the transaction and dealing with a minor post-sale hitch They have been entirely professional transparent and amiable in all their dealings I wish more businesses were run this way nowadays and will go back to them without hesitation when the occasion arises

Excellent auction and very speedy in

Excellent auction and very speedy in house delivery Items purchaced as described and at a fair price for both buyer and seller Staff are pleasant and i found them to be very helpfull I would certainly recommend buying from Dawsons a pleasant experience all round

Efficient and Professional

Dawson s were extremely efficient and professional throughout the whole process of selling Siobhan came to my storage container herself and advised which items would sell at auction and then came up with accurate estimates of what these items would go for The final item ended up in a bidding war and I did even better than anticipated All in all a very happy experience I recommend them highly

Another great buying experience at Dawsons

Bought recently from Dawsons Auctioneers after a bit of break of buying at auction and it was another great experience Dawsons staff go out of their way to make buying easy moving your bought items from Maidenhead to their office on Hampstead High Street if that is a more convenient collection point Wish all auctioneers were as customer focused as Dawsons

Jewellery Sale

I would like to thank Jenny Knott for her excellent expertise Jenny helped me sell some unwanted jewellery I appreciated her advice and was delighted with the sale price We have used Dawsons before and highly recommend the service they have to offer