Based on authentic user experiences
SophieandDuncan Weir
6731 reviews
N/A
6 months ago
Engine light
Had a engine light on and left my obd2 in friends car who was out of town really wanted to know what was the engine light about They scanned the codes and cleared them like in 5 minsand charged me 60Anybody who has any knowledge about cars know you can buy cheap obd2 for like 10 and clear codes all day long
Stuart Ferguson
6731 reviews
N/A
6 months ago
No longer recommended
I have used DCM for a number of years but feel let down on this occasion Having telephoned in the morning to try to make an appointment I was not given one although I said I would arrive at 3 pm The telephone person only looked to see if the correct tyres were in stock at my insistence The waiting area did not feel Covid safe but that is another issue Having waited mostly standing outside for quite a while I was eventually told I only needed a repair and it had already been done This was done without consultation - normally someone would examine the tyres and then offer options I had gone there prepared to buy two new tyres as my spare needed replacing By the next morning the tyre would only hold 0 45 BAR I rang and asked if I could have the mobile tyre service as I had already been very inconvenienced but was told it was unavailable Fair enough but when I asked for a refund on the 24 I had paid for the useless repair I was told they would have to look into it No call back no offer of a discount on a new tyre or the 24 off a new tyre I appreciate that it is very unusual for a repair to fail but I was actually very surprised they did it in the first place If it is so unusual that a repair fails they could at least have tried a bit harder to put it right I shall no-longer recommend this company
Bob Webb
6731 reviews
N/A
6 months ago
Complete Rip-Off and Terrible Service Avoid at All Costs
DCM tyres in Shaftesbury is by far the worst garage I ve ever dealt with and unfortunately I ve had to use them multiple times because other local garages are usually overbooked Every visit has been a nightmare They seem to overcharge for everything and have a habit of finding additional problems every time you go in sometimes they even make issues up only to hold your car until you agree to their inflated prices Most recently I went in for an MOT They charged 49 50 whereas other garages in Shaftesbury charge 40 They failed my MOT due to worn brake pads but given my history with them I wasn t convinced I took my car to my regular garage and while my pads were worn they were nowhere near the legal limit I got them replaced for half the price DCM quoted When I called DCM to book a retest they wanted another 20 a legal charge sure but no other garage has ever charged me for an MOT retest before It s not about the money but the complete lack of customer service and fairness A previous experience was even worse I brought my 3 Series in for a simple wheel alignment and they ended up calling me every half hour to add hundreds of pounds to the bill By the time they finished it was close to 700 They ve pulled similar stunts on my Lexus in the past and back then my company was covering maintenance costs so I let it go But after years of dealing with DCM I m convinced they re more con artists than mechanics Avoid DCM Autocentres if you value your time money and car This is the most untrustworthy garage I ve ever come across
Dave C
6731 reviews
N/A
6 months ago
Charlie was excellent as aways got 4
Charlie was excellent as aways got 4 new tyres from bristol today to get me back on the road after hitting a scaffolding bar yesterday good work DCM
David Carpenter
6731 reviews
N/A
6 months ago
Very kind and helpful
Very kind and helpful especially to one whose car is on its last legs
Kevin Barnett
6731 reviews
N/A
6 months ago
DCM tyres of Blandford very reliable company
Because I work with special needs children I need reliable tyres and checks therefore I Allways go to DCM Blandford wether I just need a check on the air or tread or new tyres I find all the staff there very helpful and obliging and they always give good information they are very responsive to what they do plus they are very polite l would not go anywhere else
Brian Johnson
6731 reviews
N/A
6 months ago
Excellent Experience
Excellent experience with DCM tyres Shaftsbury on 25 08 2023 after a very difficult day I was trying to get back Pimperne to Bath when I drove over nails in the road resulting in a immediate flat tyre and another with a nail embedded I sorted the flat tyre but needed the back tyre sorting so that I could return home Despite it being 1700 they closed at 1800 I called and explained the situation to ask if they could replace my tyre that evening despite me only being able to get there at 1730 at the earliest The initial lady I spoke to was professional helpful and accommodating stating they could do it that evening On arrival the whole team were friendly explained everything and were very quick in replacing my tyre After my very difficult day this was amazing and I am very grateful thank you all at DCM Tyres Shaftsbury
Allan Allkins
6731 reviews
N/A
6 months ago
Great service from DCM in Blandford
Great service from DCM in Blandford Very efficient team
Kirsty
6731 reviews
N/A
6 months ago
Highly Recommended
DCM had patience over a few days to identify the problem with my BMW X5 When they found the fault they ensured that the car was running properly before signing off the work In fact it is now running better than at any time in the three years I have had it Everyone I dealt with were friendly helpful and understanding The mechanics came across as being particularly knowledgable Communication was very good I would highly recommend DCM
Deborah Calverley
6731 reviews
N/A
6 months ago
Confident vehicle repairs
This company offer a complete customer focused and professional service The lady on the front desk was so knowledgeable polite and confident in her approach to solving any problem you the customer may have I was afforded a trouble free passage during my visit with a fair and comprehensive pricing structure and a speedy solution to my mechanical issues I was extremely impressed with my visit to DCM Tyres and would recommend them to friends family and anybody with a motor vehicle problem I will be returning in the future Thank you for your help