Based on authentic user experiences
Benjamo
6730 reviews
N/A
6 months ago
DealTas lost my package and wouldn t even refund me
I paid DealTas in full for an Express service as per their website the terms for Express service are - Delivery time between 5-10 days- Tracking number and ability to track the package- Door to door delivery- Full ownership of the logistics chain- Insurance up to 100As of today more than 70 days later I didn t receive my package tracking on their site is still the same and I didn t get for insurance even that I made a claim over a month ago Their customer service takes up to 10 days to respond to emails and so far refused to provide any resolution They first claimed that the package was delivered then said they re checking with a 3rd party contractor then said again the package was delivered then said again that they re checking with the contractor As per their own tracking system the package was never delivered but they still refuse to provide any resolution
Kfir Mizrahi
6730 reviews
N/A
6 months ago
Awful Awful Awful
Awful Awful Awful Don t waist your time AND YOUR MONEY WATCH OUT Watch out There is no one to talk with all the communication ONLY by email And always you get the same automatic response msg They held my package about 3 months after I told them that I don t want to send my package with them it s too expensive They charged me a lot to return the package back to me which I m next town 4 times more expensive that i paid to send them the package If you want to save use UPS USPS and FEDEX
Glenn Variath
6730 reviews
N/A
6 months ago
Terrible quality and sizing is all
Terrible quality and sizing is all wrong Something you d find at a dollar store Can t return items
Gil Golan
6730 reviews
N/A
6 months ago
terrible company
terrible companythey admit loosing my itemsofer miniscule compansation about 12 of goods worth no sorry no nothingonly e mail serviceno more for me
Ron Solo
6730 reviews
N/A
6 months ago
Avoid this service the customer support
Avoid this service the customer support is poor and you ll never really know where your package is since they only provide an internal tracking number Their responses lack clarity and reliability
Efrat
6730 reviews
N/A
6 months ago
One of the best shipping companies to
One of the best shipping companies to Israel with the lowest rates for small and medium sized packages Door to door service Reliable
Ziv
6730 reviews
N/A
6 months ago
Amazing customer service
I ve always used ushops for fright forwarding from the States but because DealTas had a referral link discount going on sent to me by my brother who recommended them I tried placing an order I ve purchased fragrance oils that were confused for perfumes upon arrival to their warehouse and an extra flammable substances charge was added 20 for half a liter I ve reached out to customer service and Liat and Gal were ever so helpful I sent across the MSDS and the extra charges were dropped Plus I never had to wait longer than 24 hours to hear back The cherry on top was that the price was reasonable for the weight and size of the package and true to the shipping calculator on their website so there were no surprises there - such a brilliant service I m definitely sticking with DealTas from now on Many thanks Edit parcel took exactly 17 days to arrive from their US warehouse to the collection point in IL 17 days from the moment I submitted a pdf of the invoice and then paid Dealtas despite only one airline operating atm Highly recommended