Based on authentic user experiences
Neal Purcell
6730 reviews
N/A
7 months ago
A Disgusting Hard-Sell
This is an extremely desperate company A company no doubt desperate to get commissions by signing you up for an IVA On 15 05 I first spoke to somebody from this company I was busy at the time and agreed with them somebody would call me the next day at an agreed time I had all my information ready and written out and they did not bother to contact me on that day They emailed me a day later after not calling me asking if I was still seeking advice I explained they did not contact me and wasted my time and clearly stated in the email Please cease all communication They absolutely did not cease all communication On the 31st of May I had a call from a mobile number They asked if I was still seeking IVA advice I explained as I did in my previous email to them that I was already being advised by a charity specialising in IVA s They asked if the charity was StepChange I said it was just to try and end the call and the callers response was that they actually had my information passed on to them by StepChange Interesting as I have never spoken to StepChange before I ended the call and blocked the number At first I thought it was a scam until I realised it was actually another call from this company Then on the same day this company conducted a credit check without any permission from me and after me telling them to stop the communication I have now blocked more than one of their numbers I have blocked their whatsapp now they re targetting me via emails Their email states the day they did a credit check aswell as listing my debt amount I will be contacting the FCA and also inform StepChange about this companies predatory and harrassing tactics
Consumer
6730 reviews
N/A
7 months ago
Hidden fees
Hard sell at first They promised the earth saying they will sort all your payments they continued not to pay creditors correctly and if you raise a complaint they hide behind a poor final response There charges have no justification and am current taking them to small claims court for unfair charging they prey on the needy for there own gain Steer clear there are free companies out there who can do what they do for free And are more helpful
Mickey
6730 reviews
N/A
7 months ago
Amazing service thank you
I received such a great service as I was under a lot of stress with my debts and really struggling to find my way out of the mess I was in I would really recommend them and anyone one in a similar situation to me so a massive thank you
Gillian
6730 reviews
N/A
7 months ago
Could not be happier with the service
Could not be happier with the service we got explained all my options in a clear and easy to understand way and they were really patient with me and my wife I would highly recommend Debt Support Direct Such a weight has been lifted Thanks
Danny Hearne
6730 reviews
N/A
7 months ago
Debt Support Direct were very helpful
Debt Support Direct were very helpful Every aspect of my options were discussed and my advisor chris answered all my questions and was very patient with us We were made to feel very comfortable throughout the whole process and very happy with the experience
Rhonda Troughton
6730 reviews
N/A
7 months ago
Thankyou so much for your help today
Thankyou so much for your help today talking me through how to help with my debits I really do appreciate all your help
Michelle Fitzpatrick
6730 reviews
N/A
7 months ago
I cant believe how quickly they sorted
I cant believe how quickly they sorted my debts out I d like to say a big thank you to Gordon one of the advisors - I can finally sleep at night
Squared Gaming
6730 reviews
N/A
7 months ago
Truthful and trustworthy
I was never made to feel embarrassed about my situation l was advised about my options which really helped Everyone was so friendly l now feel that a weights been lifted off my shoulders and l can enjoy life again
Denise Roughton
6730 reviews
N/A
7 months ago
EXCELLENT
EXCELLENT Clear advice from begining to the end Highly Recommended Daniel
Karen
6730 reviews
N/A
7 months ago
The whole team were very pleasant and
The whole team were very pleasant and helpful and explained all options available and which would suit best A big thank you to all who dealt with my case