Decals Reviews

I recently placed a small order

I recently placed a small order 20 I uploaded my design credit card was processed a couple hours later I receive an email saying that if I want what I selected and paid for I need to provide a vector file or they will gladly do it for 35 whether I could or could not send one that information should have been provided before they processed my payment

Was working with Paige on a decal

Was working with Paige on a decal She misunderstood my order so she reached out by phone email to confirm the details Very nice she even took notes to be sure Got the logo 2 weeks later it was wrong Called Paige back directly as she s who reached out to confirm before even placing an order She agreed it was the wrong color after looking at the proof I sent She directed me to fill out a form stated a manager would reach out He did be email He literally let my phone rang once hung up This was Matt He didn t let me talk he talked over me trying to explain policies I explained to him that Paige had already explained it even took the blame for the mishap even though she did everything to rectify Not Matt he said it was my fault and I d have to pay a fee to get the correct logo He then sent an email and passed me off to someone else Or before asking for another payment again Horrible customer service I still have the wrong sign If you re in AZ shop with Moonlight Mike Signs Much more helpful and professional This is a company who clearly doesn t care about anything but their bottom line bonuses

If I could leave no stars I would

Worst decals I ve ever received MATT GREGERSEN the Customer Service Manager is argumentative and dismissive I ordered 4 decals they arrived stretched around a tube because they ve had problems in the past When flattened they were stretched out wrinkled and some of the letters like E had crooked center lines I attempted to apply 2 decals 2 different times and they were flimsy and low quality I have dozens of similar decals from other companies all over my equipment and I have never had a problem with application Also the vinyl although matte black had a white line on the edge I had to peel them off and throw them away They refused a refund and only offered store credit If you need decals avoid this place and try stickermule I ve gotten a bunch of high quality decals from them and their customer service is excellent Never had a problem Good luck

Definitely would not recommend these

Definitely would not recommend these guys Matt was very rude and not helpful at all with my order Couldn t make it how I ordered and changed total from 108 to 166 then wouldn t cancel my order Was told it was on hold and a manager would call Matt called after I seen they took my my money out and no manger ever contacted me about until I emailed another 3 times and messaged their Facebook He wouldn t give any help other than store credit So instead of contacting me to cancel my order they just sent it through and then contacted me when it couldn t be canceled and changed an extra 46 from original total

Don t use them Didn t send what I ordered and wouldn t rectify

I wish I had read this before buying from this company I think the reviews on their site are made up I asked for Die cut decal around a plane they sent me rectangles When I asked them to send what I ordered they refused Go somewhere else Anywhere else I wish I had

Complete lack of customer service

Complete lack of customer service I contacted them via email after placing my order in which a proof would never load I made sure to request a proof and also had not noticed a place where I could submit a different delivery address I included that as well but was informed that they could not change it That s ridiculous I have asked that they canceled the order but they are forcing it through regardless And then they emailed and said they could change the address if I wanted to pay an extra 20 DO NOT USE THIS COMPANY

Terrible Customer Service

As the other reviews state absolutely awful customer service

Thin blue line crossed the line for me

Didn t place an order but when receiving their Product sample packet the brief brochure displayed a specific advertisement being able to order a Thin Blue Line sticker in the shape of my state They don t offer that many products for this to be the only specific pre-designed product offered was surprising This is a really politically loaded and controversial thing to be advertising in your promotional materials Considering this has become synonymous with White Nationalism and Neo-nazis I found it to be quite offensive Keep your politics out of the sticker business please Not at all surprised at the negative reviews here