Decathlon | Scarpe Sportive, Attrezzatura Sportiva & Attrezzature Sportive
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ali zarei
6734 reviews
N/A
8 months ago
in one word awful and disaster
in one word awful and disaster experience Its more than two week that I m communicate with them to use return service but I couldn t Its first time I see such customer service and the interesting thing is they mention 365 day return everywhere in una parola esperienza orribile e disastrosa Sono pi di due settimane che contatto con loro per usare il servizio di reso ma non ci sono riuscito la prima volta che vedo un servizio clienti del genere e la cosa interessante che menzionano il reso entro 365 giorni ovunque
Ovidio Pirvu
6734 reviews
N/A
8 months ago
Misleading description of product
I ve tried to leave the review on Decathlon s site but it seems offline I bought a Dundee sleeping bag from Skandika from Decathlon s e-commerce Said sack was peddled on the e-commerce to resist to -20 C but the official specs give 2 C as the limit temperature Which is misleading and illegal under Italian law We-ll see how this ends as they contacted me back to they say clear the misunderstanding I might modify this review if the solution proposed is fair Edit The reseller Max Trade Gmbh was swift and very forthcoming proposing a partial refund and I am keeping the sack Much kudos to them The same cannot be said of Decathlon which did nothing at every step although by law it is entirely their responsibility relegating everything to the partner They should have solved this issue swiftly as per the law and afterwards take it on the partner Imitation Amazon done very badly The market economy is good because you can choose where to throw your money I certainly won t give another penny to Decathlon or it s brands
Mehrshad
6734 reviews
N/A
8 months ago
You have to write only positive review
You have to write only positive review on this site if you have a problem with the peices or services they don t let your comment to get published really sorry