Deepgrooves Reviews

We ve been waiting 25 weeks now for our

We ve been waiting 25 weeks now for our vinyl We have had no news or reply regarding a delivery date We are losing money every day because of the delay and the artists communication is being damaged by this unprofessional attitude

Go to Record Industry instead

Their advertised or stated production times are a scam We were told 8-12 weeks for the finished pressing We ve waited a whopping 11 and 12 weeks ordered two pressings at the same time just for the tests abd were the told it ll be another 6-8 weeks for the final product Meanwhile they try to sell you a fast lane service for a 50 surcharge Seriously Recommendation for the same turn around times youa pay lessb get real servicec get no bullship answersIf you press at Record Industry in NL We really regret having tried it with Deepgrooves Unfortunately having paid everything upfront there s no hope to bail out of the deal We won t even try we don t wanna tax our nerves any further

Don t keep their and of the deal at all

Zero communication after the records were not delivered after the given deadline took me weeks and weeks of emailing with no replies only to get one after I asked for the money back Kept getting email ads about their 6 week delivery while another release was already late a couple of weeksAbsolutely disrespectful never heard of a good experience from other people I know that worked with them

Don t fall for the Greenwashing

They keep pushing out ads and are unable to fulfill orders I ve been waiting for mine for close to 6 months Keep getting emails saying that people are ill and that no one is in the office I got my test pressings about a month ago after fighting tooth and nail to get them to locate my order as they had lost it They lied to me multiple times about timeline and when I did finally receive the test pressings they were all warped Spent the entire month running around to verify checking on other record players wasting valuable time and energy Also lost revenue from tour as they weren t ready on time I ve asked for my money back considering they had guaranteed a 3 month turnaround max and they said that they d have to keep part of my money Upon asking for proof that they had in fact printed the sleeves I got nothing but crickets Next step is to file an official complaint at EU consumer rights and complaints This company is not serious and by the looks of it they wipe all negative feedback from their socials so you can clearly see this in their FB page as they have a ton of angry emoji reactions can t wipe those Don t fall for their greenwashing this company is not serious they will waste your time and hard earned money

Very disappointing experience with Deepgrooves

Unfortunately my experience with Deepgrooves has been extremely disappointing The initial delivery estimate was 8-12 weeks which was crucial for me due to the release of my EP After four weeks I reached out to confirm the delivery timeline and I was reassured that everything would be on track However 10 weeks later I started getting nervous and contacted them again only to be told that they wouldn t make the original deadline but that I would be prioritized In the end I didn t receive the test pressing until after 14 weeks and it took a staggering 23 weeks from placing the order until I could finally pick up the vinyl As a result we couldn t sell any vinyl during our entire tour which was incredibly frustrating When I reached out to Deepgrooves to discuss compensation the only thing they offered was a discount on my next order Quite ironic given the circumstances All in all this was a very frustrating experience with poor communication The solution offered was far from adequate

A waste of time and energy

A waste of time and energy the turnaround time of 12 to 16 weeks advertised on the website is a lie they are clearly uncapable of meeting any deadline or even communicating about delays It has been 8 months now Impossible to get my money back because they will charge me for the work they haven t done in the past 8 months I guess the green touch is also a lie because it is optional in the ordering process and comes with an extra cost

no communication and huge delay

I am sad I have to write this review but I feel obligated to help other musicians from making the same mistake me and my made A year ago I let Deepgrooves press my LPs and when the test pressings arrived they were warped - nevertheless the communication was great and they fixed the issue so that the final product sounds and looks great Based on that experience another of my bands decided to produce our new album LP and CD with Deepgrooves at the beginning of august We were told that the CDs would talk 6-8 weeks but they haven t been delivered yet I have tried to contact the company and got very disappointing answers avoiding my questions for an estimate of the CD delivery saying they are nearly finished this was more than two weeks ago Since we need the CDs for promotion we are now pressing them again with another pressing plant and hoping for a refund for the CDs Maybe some day our vinyl will be there but my feeling says that something is wrong with the company and we have lost our money

Avoid at all costs

I placed my order in February my album was released in April 2024 and it is now October 2024 I have paid for my vinyl and I have no copies Something is going wrong with the company they have no employees answering the phone and they have stopped communicating over email