


Based on authentic user experiences
Luciano
6727 reviews
N/A
7 months ago
Def Shop
Def Shop you ve really taken me for a ride I ordered pants on October 7th but they never showed up and I ve sent countless emails With reviews like yours I m not confident in using email or phone for support I m starting to think this might be a one-person operation My order number is 20002 for the ONLY SONS Cam Dew Can someone please refund me for the item that was never delivered
Kristina
6727 reviews
N/A
7 months ago
Wrong items delivered
I received a package for my order containing completely the wrong items from what I believe is another order placed by another customer I have been asked to ship these back to get a refund This is crazy Defshop made a mistake and is burdening me with sending these items back as if I have time for this I just want my money back at this point
David Peeters
6727 reviews
N/A
7 months ago
Order missing
Ordered a sweatshirt on 10 20 2023 today its 11 9 2023 and still no info on my order it said it was confirmed i live in europe shop is in germany i dont think it takes this much time to deliver even tho i sent a lot of emails to this guys they never replied anywhere then i come here and i see im not the only one with the issue please be safe and don t get scammed i made the mistake to not check the reviews first but definetly my last time as a customer here
Nermien Abdelhalim
6727 reviews
N/A
7 months ago
Ive ordered package which after three
Ive ordered package which after three weeks was still cruising over germany never get it sent 5 emails never get answer spent hours waiting someone from customer service answer the phone finally some woman answer promes me she will fix everything and did nothing i get return money after month but instead 280euro they gave me back only 200 emails - no response phone - no response highly not recommended bunch of thiefs i give one star couse i cant give 0 and thats what they deserve michaelAfter one month and hours spent waiting for someone answer the call i finally get whole my money back but anyway not recommended
Laura
6727 reviews
N/A
7 months ago
Goedemorgen
Goedemorgen Ik wil een antwoord op mijn bestelling aub Ik heb 2 dagen geleden een bestelling geplaatst maar er is niks verzonden en krijg geen antwoord op mijn emails Bestelling nummer dsnl-1008-945466Met vriendelijke groet LucianoIm afraid that my order is not going to be send after reading all these reviews The order has been send Thank you very much Just for your interest it would be a peace of mind for the buyer if you could send them an email if the order has been delayed Kind regards Luciano
-
6727 reviews
N/A
7 months ago
Never got refund money
I returned the received item because it was Mega big what they sent They received the item but It has been 4 weeks No one answers emails and their phone number is a fake one DO NOT ORDER HERE IT IS A SCAMMER SHOP DEF PROVEN
Ana
6727 reviews
N/A
7 months ago
Warning AVOID THIS STORE
Terrible store to buy from with even more terrible actually NO customer service Telephone number on the NL website is not connected Telephone number on their DE website is not connected They don t answer emails 3 sent so far and they don t answer WhatsApp messages 4 sent so far DON T BUY HERE
Zlatko Zlatanovski
6727 reviews
N/A
7 months ago
Never buy something from this page
Never buy something from this page They are a stealing page They steal my money I make an order and they don t send me a confirmation email and after one week I get message from dhl that my order is lost and I must return to sender I almost sending message for 2 weeks no answer The telephone number is incorrect Very bad This is stealing page
heer van der Heijden
6727 reviews
N/A
7 months ago
SCAMMERS
SCAMMERS THEY DONT RESPOND AND BLOCK YOU NO CONFIRMATION OF ORDER NO CUSTOMER SERVICE
Maryam Gh
6727 reviews
N/A
7 months ago
Don t order here
Don t order here Tried to retour my pants They respond late on purpose then they say they attached it in the email There s nothing there they keep reaponding slow till you hit the 25-30 days mark so you cant retour it anymore Then they told me sorry now its not possible anymore after 30 days after they kept naking mistakes I looked at the date it wasn t even 30 days yet it s literally 26 days So not only can t they do their job they are also blatant liars I never leave reviews but this one got me pissed with the lies so I wanna warn everyone Dont order here to avoid problems and being lied to