Defaqto Reviews

What is Defacto

What is Defacto What it is not is a rating on price or service There are plenty of websites that say what it is not but no one is saying what it is So question what to do measure they measure core something They update on 1st Feb every year They do everything EXCEPT tell you what they actually measure What an absolute con This is just in industry marketing

What s the point of defaqto

What s the point of defaqto The car insurance comparison tools give you their rating but then to expand on the reasons why that rating the defaqto website doesn t show any information about it Useless

They don t deserve even a 1 star rating

Defaqto com don t deserve even a 1 star rating however it is required to make a review The reason for this is that Defaqto is backing GoGirl insurance company to support their scam tactics They need to look into all these negative feedback from angry customers and understand their frustration with GoGirl insurance GoGirl is a scam and a fraudulent company operating online only to lure people into buying insurance policies by using big companies as a back up to cover their scam side Customers be warned don t be fooled with the star rating from this particular company Do your research and cover your backs prior to buying any insurance policy Do not trust star ratings from this company at all

Beware - not a consumer rating

Beware this isnt a consumer rating most consumer dont get to contribute to the score It s nothing like TrustPilot where consumers contribute to the rating I have asked several time for a link to add my feedback but have never been given one

Their rating s are worthless

Over the years I ve trusted the experience and opinions of others including slick looking reviewers like Defaqto On more than one occasion I ve had very poor experiences with companies rated highly by them On one such occasion I contacted them to share my experience and was told that their criteria for judging things are not I think what a normal person values So be careful and don t place much trust in their ratings

This is the biggest con ever

This is the biggest con ever Do not take any notice of these ratings I have been selecting insurance providers on these ratings and often paying more due to the higher rating I selected Home Protect avoid like the plaque COVID for buildings insurance on a second home I experienced a burst pipe in October and it is now January and I am still nowhere near having it sorted I don t even know the process status and they keep getting things wrong like not assessing the correct room I called DEFAQTO as I wanted to feedback on this experience only to find out it is nothing to do with customer - they have criteria and look at what the companies offer do nothing to do with how they actually execute it

Very poor service with O2

Very poor service with O2 I phoned up to look at an upgrade and someone promised to call me back at 2pm No call I also needed to change my name to my married name took 2 phone calls and passed to 6 people still not sorted or received the link to upload my documents Looking at moving networks now shocking service

Defaqto does not rate on company s ethics

Defaqto rating system is very limited They do not rate Regulatory - Ethical - Legal aspects when assessing a company They do not research the company to ensure that it is adhering to FCA guidelines or consider how the company treats its customers They rate only on policy features A company can also BUY a 5 star rating When i pointed out the problem for consumers when choosing a company based on the features of a policy alone Vitality health insurance i was informed by Tom Whelan we are not planning to expand our product reviews Defaqto needs to update and revise its archaic rating system and stop selling 5 star ratings

Defaqto meaningless rating Currently my wife trying to resolve a

Currently my wife trying to resolve a no fault claim Our insurers LV 5 star defaqto rated reality they palm out all claims to a third party claim handler This experience is one of the worst experiences in over 40 years of driving still ongoing and not even my wife s fault she was T boned Defaqto meaningless LV not worth one star Starting to understand why over 2 million drivers are uninsured the premiums are a waste of money I pay LV for a service and have an incompetent third party giving me the runaround If you reply do not ask me to phone you I am not going to sit listening to musak for 30 minutes waiting to be fobbed off