Based on authentic user experiences
Alp
6731 reviews
N/A
9 months ago
stay away
Good things -Lots of itemsBad things -Bad customer representatives-Delcampe pay-Management closed to suggestions If you argue or criticise their site they immediately close your account and ban you for unlimited time-Users selling fakes items-Reporting fake items not work-Scammers-Blocking buyers and sellers not include messaging they can still harass you -No buyer protection-Terms and conditions are not good read before accept it Buy from more reputable sites I was buyer for this site almost 13 years I got no disputes no unpaid invoices no negative feedbacks I made 10000 transactions And one day I paid twice to a seller which is my mistake and I want second payment back and he starts harassing me through messaging system of the site I blocked him but blocking not worked so I immediately contacted support and they said they could not do anything so I wrote this kind of thing never happened any other site and BAM they immediately close my account and ban me After that I open another account and they close it as well and say that they will take legal action against me After I apologize for my behavior even tough there is nothing to apologize they still won t let me open account The sellers are same in all the sites so you will not lose anything So long story short they must hire more professional representatives By the way seller still sells in the delcampe no shipping to usa they immediately close your account if you are us buyer now they put platform fees to buyers they are running for bankruptancy
Alistair
6731 reviews
N/A
9 months ago
I completely agree with other comments Delcampe doesn t look after its sellers
I completely agree with other comments I don t know what I have done wrong on Delcampe but some weeks ago I found I couldn t log in to my account I contacted them and was asked to send a copy of my driving license I did so and didn t hear back I have since messaged them on 5 occasions asking for assistance not once have they replied Has my account been closed for some reason If it has why haven t I been informed At least communicate with me Because I cannot access my account I can t withdraw funds from Delcampe Pay or whatever it s called this week By the way I have approx 15000 items for sale on DC
Alistair
6731 reviews
N/A
9 months ago
Delcampe claim that my account has been
Delcampe claim that my account has been hacked but it took them over month to tell me this So they closed the account Now they tell me that I have to create a new account and re-list everything Thousands They kindly sent me a link to their bulk uploader Which is terrible but didn t tell me that I have to pay to use it When I questioned what happens to the funds in my Delcampe Pay account Now known as MangoPay I was told that the hackers emptied the account it took them two withdrawals not the one that I would expect any hacker to do Why did the account have to be closed A simple password change would have worked Frankly I don t believe a word that they are telling me Like someone else has stated on here disagree with them and they close your account and ban you I ve saved them the trouble and told them to close it anyway By the way a couple of months ago they decided that the buyers should pay the sellers fees so they amend the selling price upwards to reflect this Basically if I list an item for 10 they amend the selling price This makes the sellers uncompetitive compared to other selling platforms I m glad to be out of it