Based on authentic user experiences
Karen Stacey
6730 reviews
N/A
5 months ago
Traumatic experience with Delima bus
I booked a ticket with Delima bus scheduled at 9 30pm My friend and I were at the gates at 9 15pm but around 9 35pm the status of the bus arrival changed from on time to delayed At this time my friend decided to go to the toilet as she badly needed to relieve herself Shortly after she left the bus arrived I was able to board the bus but the driver decided to close the doors while my friend was 10 seconds away running towards the bus I was pleading with the driver that my friend is the one rushing towards us but he kept ignoring me and seemed to enjoy my misery My friend is a tourist from abroad and her things are with me when I boarded the bus Realizing that all her belongings are with me I pleaded with the driver that I needed to get off the bus He instead stopped in the middle of the highway and dropped me off while buses are rushing from all directions I was carrying four large bags while running back TBS in the middle of the highway This experience has traumatized me because I almost got hit by an approaching bus This bus line has to investigate their driver for putting my life in danger and recklessly abandoning a tourist without her belongings with her
DaCupcakeSisters
6730 reviews
N/A
5 months ago
Frustrating ride with Delima
I took a Delima bus from Melaka Central To Singapore at about 1200 noon The diver is an Indian Four of us occupied the front rows 1 He play his Indian music very loudly 2 He was on the phone while driving 3 He detoured along the way to pick up 4 Indian passengers4 He has a lady passenger seated on the from step and practically chatting all the way to Johor 5 He so-call made a Toilet stop along the highway to let three Indian passengers to alight 6 He drove pass the immigration queue to send the lady passenger somewhere to let her alight 7 When we were in Johor immigration he shouted and asking for passengers to join the bus and collect each 2 for the trip It goes to his shirt pocket 8 At the Singapore immigration he has left without bothering to wait Never Never ever will we recommend your bus service
Jas
6730 reviews
N/A
5 months ago
The bus run way at woodland custom
The bus run way at woodland custom I have to take public bus to go back
Annie Ong
6730 reviews
N/A
5 months ago
Bad Service
Bus driving smoking and playing loud Tamil Teqno music So unprofessional
L a C
6730 reviews
N/A
5 months ago
Bus driver went missing
We were to catch a 10am service from Melaka due to arrive in JB at 2 Alas the bus was delayed 40 minutes then we finally boarded Only to travel about 100 m before our bus stopped and the driver left There was no explanation or info given to 30 passengers Over an hour we sat there with no idea what was happening Someone opened the bus door so we could get out There were license checks the driver did not have his on him Finally another bus and driver came We were on our way at after 12 oclock Finally arrived at JB around 4pm A 6 hour trip Not happy
Nelly Fung
6730 reviews
N/A
5 months ago
Dangerous Driver
On 21 5 23 I took a 3pm Delima Express Bus BMD3989 from Terminal Bersepadu Selatan to Terminal Sentral Melaka The lackdaisical attitude of the driver was very concerning to say the least He was listening to his earbuds and swaying his body all along the journey Constantly reaching out to the dashboard to get something Turning the steering wheel left and right according to the music he listened to Careless and dangerous And he obviously are not aware of the dangers he s putting the full busload under WORSE is the company did not give any feedback on what preventive measures they have taken after I emailed them with pics to support It seems they just swept it under the rug
Jamie DS
6730 reviews
N/A
5 months ago
Worst experience ever
At first the journey was fine since the seats were comfortable until I got to the crossway and the driver kept yelling at me because I forgot my luggage at the Malaysian borders Then after going through the sg customs and taking 25mins overall because it was quite a long wait he left me stranded with the bus nowhere in sight I had to take a cab straight it my destination I ve never encountered such a horrible experience in my life never again
falinaz fuji
6730 reviews
N/A
5 months ago
Non-refundable ticket
I have bought a wrong ticket from Malacca to Singapore on 03 09 2023 If anyone interested to exchange the ticket
Maria MT
6730 reviews
N/A
5 months ago
Terrible and dangerous
The driver for the bus I took from Malaca Malaysia to Singapore left without waiting for us at the custom control We were at least 6 person in that situation In my case I was travelling alone as a women so that left me alone in a very unsafe situation More other some of my belongings were in the bus and are now lost The customs had a long queue for non Malaysian passports Plus the driver was not addressing the passengers in English so I did not know I needed to take all my belongings It s terribly disappointing and left me alone at the customs at night A dangerous situation for a woman alone The communications when trying to retrieve my belongings was erratic
alex johnson
6730 reviews
N/A
5 months ago
Worst rude driver For Delima Bus Company
Worst rude driver ever No manner at all in talking to customer Talk like as if we dont understand their language Seremban-JB - Singapore journey You guys should hire atleast a mannerable people in this positition next time Not the kind of people who only know how to talk rude to customer Very bad Experience for a first time using this bus company People are not paying expensive ticket for being shouted by the driver for just bringing mineral water on board