Deliveroo Reviews

Stole my money

Stole my money Deliveroo refused to refund any of my money following delivery from driver with no attempt to contact me through usual means such as doorbell despite express written instructions to driver to ring my flat doorbell Lied about leaving order in my garden and made no attempts to further contact meIncompetence of delivery driver has essentially stolen 23 from me deliveroo refusing to accept the mistake of the driverAbsolutely disgusting service

Peggiore esperienza The worst ever

The worst ever Paid with Pay Pal and I waited and waited The person with the order rang the buzzer and I gave him instructions he entered the building went and delivered my order to someone else who happily accepted it I don t know who though I never got the order It is impossible to get in touch with these people The website is confusing and I only hope I ll be reimbursed but how can I be sure

Deliveroo shame of you

I bought food at a restaurant I called the restaurant complaining and reporting what was wrong they apologised to me and told me to contact deliveroo for a refund Deliveroo wanted to force me to take action against the restaurant if I wanted a refund Deliveroo shame on you

Worst Delivery company EVER

This company is so wrong in so many ways I placed an order and paid for it the driver claimed he called me but he never rang a doorbell There was no service for my cellular but this delivery person had no brains to ring my door bell and when I spoke to the Deliveroo customer service people whom all seemed like robots reading off a screen They said according their rules and regulations the delivery person does not need to ring a doorbell This was the most absurd thing I have heard So they took my money and ate my food And kept saying to me we won t give you money back because you didn t answer your cell phone and no we don t need to ring your doorbell a phone is will do Horrible company never again Beware of Delivrioo and their hidden rules

Worst customer service requesting

Worst customer service requesting pictures of missing and spoilt items They could create a world record for proving to be as dumb as possible for asking an image to show a missing item and also an image to show food that tastes spoilt

SCAM COMPANY

SCAM COMPANY Didn t deliver the food claimed to be outside waiting but no knock buzz or phone call refusing a refund and getting generic messages back from their support team I ve reported to trading standards and think everyone else should too as it s day light robbery

Worst delivery service

Worst delivery service ordered groceries twice The first order only half of the things arrived The second time they kept changing the delivery time and then i got the message that the ordered has been delivered but it never came No one contacted me They are going to give me a refund but i waited for my order for 2 hours and wasted my time There is no one to complain to the only option is to get a refund or deliveroo credits i dont need them since im never ordering again from them Use any other delivery service since the chances of getting your order with deliveroo is 50 50

Disgusting excuse for a company

Disgusting excuse for a companyDisgusting excuse for a company Over 2 and a half hours to deliver an order which was then rejected due to the arrival time of 9 45pm despite ordering at 7 30 Deliveroo are refusing a refund had to resort to card reclaim via bank Will never use this company again

DO NOT ORDER IN ITALY

Order kept getting delayed waited over 50mins Customer support did not help in any way Order was later cancelled after an HOUR of waiting Horrible experience