DENALI Electronics - LED Lights CANsmart Controllers Horns More
Based on authentic user experiences
Daniel Miralles
6727 reviews
N/A
6 months ago
I have order a set of lights from Denali Electronics
I have order a set of lights from Denali last November After receiving the lights the mounting brackets were missing I contacted Denali and they ship it a replacement via USPS when I told them I did paid for UPS shipping on my original order More than 2 weeks after the replacement is stuck with USPS due to CP strike I contacted Denali again and they told me they cannot ship the replacement to me via UPS until USPS send the other set back to them So I spent 1K on lights I cannot set for more than 1 month unbelievable
HH
6727 reviews
N/A
6 months ago
Unreliable products terrible support
I have had to replace nearly everything Ive ever purchased from this company within a few months of owning it Absolutely unreliable Their customer support is garbage on warranty issues- you have to PAY for a new item if they even have it in stock and then fight them for a return and refund on the broken part I will not buy anymore of their products
Ronald
6727 reviews
N/A
6 months ago
Dont throw your money to the trash can
Dont throw your money to the trash can as I did Worst service ever
Roland
6727 reviews
N/A
6 months ago
Beware before you order
Ordered a set of D4 lights from Denali back in mid-March based on all the glowing YouTube reviews and forum hype Everything on their EU site said in stock ships in 1 2 business days Sounded great Fast forward to late April still no delivery What I ve gotten instead is a wild ride of vague emails and shifting excuses First it was you ll get it next week then we re waiting on a warehouse update then the fan favorite our customer service team and warehouse are in different locations Cool story but maybe consider syncing those up before taking people s money At this point it feels less like an online order and more like an endurance test If you re ordering from the EU be prepared for serious delays and zero accountability The gear might be great wouldn t know Still waiting
C T
6727 reviews
N/A
6 months ago
Thanks Alex
The response from customer service and tech was great in resolving the wiring to connect T3 switchback signal pods Despite the plug and play harness did not work for my application they gave me a credit a year after purchase I ordered the sound bomb air horn for added safety
Jean-Marc LECLERE
6727 reviews
N/A
6 months ago
Vey good communication
Vey good communication
Sterling Roden
6727 reviews
N/A
6 months ago
Great Customer Service
I have worked with a few of the customer service representatives and they are all very knowledgeable and helpful The Product is amazing and bright