Derbyshireelitecarsales Reviews

Purchased a new car from derbyshire

Purchased a new car from derbyshire elite car sales absolutely delighted with my new clio staff were fantastic every step of the way Really cant fault them Thankyou for making my purchase a pleasure Well done keep it up

Professional outfit

Professional outfit good quality car clean good value Shaun was great to deal with Showroom spotless Would recommend

I brought a car from here

I brought a car from here I have had nothing but trouble with it and the warranty does not cover it

DS 4 purchased

I purchased a car in August and everything was fine initially Within a month of purchasing I noticed a warning light When I contacted Derbyshire elite cars they advised me to visit their approved garages I called them and they advised they were unable to do a diagnostics for a several weeks I mentioned this to Derbyshire Elite cars who asked to me visit another garage I tried calling but could never get an answer and they were closed on weekends so was never able to get in Eventually I got a diagnostics done and passed this information onto Derbyshire elite cars They booked the car in and replaced the ad blue I mentioned that the diagnostics was showing more than just ad blue but my concerns were dismissed The car was still showing a warning light so I took the car back to the garage who after two days advised that the car needed remedial work totalling over 1400 When I mentioned this to Derbyshire elite cars I was told this was my fault even though in an email from Mark I was told that the AD blue was that low that I would not have been able to replace However they are refusing to cover the costs and take any responsibility even though I have had the car just over 3 months and the problems started almost instantly Buying from a dealer I would expect the car to have had checks on the vehicle Thanks for your response however it is not the truth and you know it The AD blue was low only a few weeks purchasing the car As a dealer I d expect the car to be fully checked which it wasn t Even when I voiced my concerns you dismissed them Your response is untrue I have been in constant finance with you with regards the problems I have been having Yet you never offered any help When I got a full diagnostics done you then booked me in but ignored all the warnings I had reported and dismissed my concerns that the car was not right I d have hope to have resolved this amicably but I m now seeking legal advice to get this matter resolved as you have shown no inclination to resolve this amicably

A very happy customer

I bought a Nissan qashqai off these a few weeks ago and what a good experience it was I dealt with Shaun throughout who was helpful curtious and was able to answer any questions that I had The car I bought has not missed a beat since I ve had it Very happy overall and would highly recommend Well done guys

I am really happy with the service

I am really happy with the service Derbyshire elite provided The moment I walked in I was greated by a member of staff who made me feel extremely welcome I was very indecisive of what type of car I wanted but after speaking to Ryan he pointed me in the right direction This was the 5th car dealer I went to this week and the only one that seemed to be genuine and not trying to rip you off I was even able to leave with the car there and then on the day as they provided me with 5 day insurance cover for just 15 I will be coming back before the end of the year to purchase a mini cooper for my Mrs All in all I m extremely happy with the service provided and would highly recommend them to anyone

Excellent service

Very pleased with the whole experience of buying my car from here No pushy sales helpful in every way Would highly recommend and I just love my new car

Friendly and professional

Derbyshire elite car sales were very friendly honest and easy to deal with I would definitely go back and would recommend them to friends Thank you