Dermisclinics Reviews

I got my lips done months ago at the

I got my lips done months ago at the Coulsdon clinic I was Intrigued to try them from seeing their Instagram results 5 star reviews on Google After a couple of months after getting my lip filler done I become concerned with lumps bumps appearing as you can see in the picture I ve attached they look like this from all angles zoom in notice the two lines going down my top lip even family friends commented on this started pointing it out to go get them corrected I got around 0 5ml both sides of my lip so 1ml all together only had my top lip done I contacted the clinic through WhatsApp asked how much it was to get them dissolved as I wasn t happy with the final results they quoted 100 I went to 2 different practitioners before paying any more money to this clinic for some advise on my lips just to get a second opinion Both of them explained that my filler was not performed correctly I should ask for my money back Considering I constantly massaged my lips day night to try even out the lumps but nothing helped both were confused why after me doing this they still had this appearance The clinic said they would book me in a review appointment but I needed to put down a 100 deposit to book this appointment Why should any customer need to put down more money to get a 20 30min appointment to then be told I would need to put my 100 deposit towards getting my lips corrected if I decided to get them dissolved Being in the beauty industry myself if my client wasn t happy or satisfied with their results I wouldn t dream of asking them to pay to fix something or even hold their money for my time if it wasn t their fault Not every appointment should be treated the same- as I was told it was A standard deposit required for every appointment Every case client is different I explained to the clinic that I really just wanted this to be corrected didn t want to escalate the situation but was told by their receptionist Helen that this remark was threatening Any customer has a right to escalate a complaint especially if your literally altering someone s appearance doing it incorrectly shouldn t sit right with any company I never asked for any money back as I can appreciate the practitioners time all I wanted was for my lips to be corrected back to normal Future advice next time a customer has concerns don t make it so difficult to try fix the problem seems more money orientated then trying to do the moral thing for your customers