


Advanced Skin Treatments in Harley Street London, Surrey & Kent
Based on authentic user experiences
Alexandria Lucia
6731 reviews
N/A
8 months ago
I got my lips done months ago at the
I got my lips done months ago at the Coulsdon clinic I was Intrigued to try them from seeing their Instagram results 5 star reviews on Google After a couple of months after getting my lip filler done I become concerned with lumps bumps appearing as you can see in the picture I ve attached they look like this from all angles zoom in notice the two lines going down my top lip even family friends commented on this started pointing it out to go get them corrected I got around 0 5ml both sides of my lip so 1ml all together only had my top lip done I contacted the clinic through WhatsApp asked how much it was to get them dissolved as I wasn t happy with the final results they quoted 100 I went to 2 different practitioners before paying any more money to this clinic for some advise on my lips just to get a second opinion Both of them explained that my filler was not performed correctly I should ask for my money back Considering I constantly massaged my lips day night to try even out the lumps but nothing helped both were confused why after me doing this they still had this appearance The clinic said they would book me in a review appointment but I needed to put down a 100 deposit to book this appointment Why should any customer need to put down more money to get a 20 30min appointment to then be told I would need to put my 100 deposit towards getting my lips corrected if I decided to get them dissolved Being in the beauty industry myself if my client wasn t happy or satisfied with their results I wouldn t dream of asking them to pay to fix something or even hold their money for my time if it wasn t their fault Not every appointment should be treated the same- as I was told it was A standard deposit required for every appointment Every case client is different I explained to the clinic that I really just wanted this to be corrected didn t want to escalate the situation but was told by their receptionist Helen that this remark was threatening Any customer has a right to escalate a complaint especially if your literally altering someone s appearance doing it incorrectly shouldn t sit right with any company I never asked for any money back as I can appreciate the practitioners time all I wanted was for my lips to be corrected back to normal Future advice next time a customer has concerns don t make it so difficult to try fix the problem seems more money orientated then trying to do the moral thing for your customers
Sarah Larkin
6731 reviews
N/A
8 months ago
Don t trust them positive reviews are fake
I would have given less than zero I was unhappy with my double chin so I went to see Arf in November Next thing I know my face was full of filler even in my cheeks that are naturally full My whole face structure change and I hated to see myself in the mirror And guess what I m allergic to hyaluronidase so couldn t get rid of it Lumps of filler were around my nose still some are Chin with massive cheek Spent more than 2k until now to take back my face The reviews are fake as if you look at their dates they are all in week to 5 month range
zsolt
6731 reviews
N/A
8 months ago
Don t believe the 5 stars reviews
Don t believe the 5 stars reviews I was in London Clinic 150 Harley St London W1G 7LQbut they have 2-3 different website Dermisclinics and the other website Erectifill i was choose an erect filler 15ml for 1200 GBP and checking there photos and reviews seems to be really good clinic but Face the Truth is totally different they inject 15 ml into my penile and all the filler is on 1 side is not nice and even they told me have to massage 3-4 times a day which i was done more then but still not works all the filler is stick together and the result is shock was contact the EMMERGENCY number And they Reply back 1 times a day this Aftercare service is rubbish there is no aftercare service only telling you massage your penile that s all this aftercare service and you told me to be honest your result is not to bed for the first Session Because they want you to going back To pay an other 1200GBP Why not told me on the first time the first session is not nice and even the filler should need correction this is missing from your website if i know this result at the first time Am not going to All they want you to go back for the 2 session to pay more and more but we can stop them playing with people we can take to the court here is my email if you want top join more people more power
Krebecca
6731 reviews
N/A
8 months ago
Love this place and dr sef
Love this place and dr sef Always go here for Botox and lips
Mia-Sophia
6731 reviews
N/A
8 months ago
EXCELLENT CLINIC
EXCELLENT CLINIC I have been coming here for the last three years having lips and botox and always perfect results by actual doctors
Jess Phillips
6731 reviews
N/A
8 months ago
Amazing great service always
I have been coming to Dr Arf for a few years now for Botox and filler I have never been anywhere with such great results Both Helen and Arf are so friendly every time I go and I would never go anywhere else I trust them completely and would highly recommend