Designratix Reviews

Horrible they deleted my files website

Horrible they deleted my files website only lasted a year after I paid triple the price they advertised

From 5 Stars to -5 Stars MISLEADING and UNETHICAL practices

I initially gave Design Ratix a 5-star review early in the process impressed by their promises and initial service However as the relationship progressed I sought input from others and discovered I was being scammed This led me to decide not to renew services with them Throughout the process I noticed concerning behavior including being pressured to renew my domains well before the deadline When I questioned a breakdown of their pricing their representatives became irritated and dismissive Design Ratix gave the impression that my purchase of the domains meant they were mine However they are now holding onto these domains and demanding exorbitant prices thousands of dollars for me to purchase them back They used my money to buy the domains yet retain ownership and have even taken down my website The previous representatives I dealt with are no longer employed and now all communication goes through one individual who continues to solicit more business despite my concerns They have refused to let me simply purchase the domains outright Instead they are insisting I first renew for hundreds of dollars and only after a year would they allow me to purchase them for thousands of dollars Additionally the website they created was never SEO-optimized while it was up I was informed that SEO optimization would cost additional thousands of dollars which was never clearly communicated at the start My updated review now aligns closely with Alan s review on TrustPilot This behavior is deceptive unprofessional and unacceptable I hope Design Ratix will address this matter ethically and return my domains as holding onto client assets and charging exorbitant prices reflects poorly on their integrity and business practices

I appreciated warm demeanor and the

I appreciated warm demeanor and the time they took explaining entire process that they was doing My project manager not afraid to offer practical advice which I also really appreciate They are very detailed oriented They are very professional and do a wonderful job They take you through each step of the process in building the free website They are willing to answer any question put to them about the website To sum it up if you need a professional website for your thriving business these are the folks you want to do it for you Would recommend DesignRatix to anyone who wants to setup their Web and Mobile application quickly and get straight to business

It was great working with Zack

It was great working with Zack he always positively responding to my need Anytime l call him he is always on top and l am confident at his work

Pleased with working relationship with Zack Garcia and David Conner

Zack Garcia and David Conner are great communicators We are building what I feel a long-term relationship They listen snd even if it s not perfect they make it right I am very pleased with my website and working relationship with David and Zack I am receiving amazing compliments on my website telling me it s well done

Satisfied

It took a while to capture my vision but the end result was AMAZING It took a while to capture my vision but i appreciated the swift return calls

One stop shop for your website design needs

From my initial call with David Conner to being assigned to my rep John David it was an absolute pleasure to work with the team They were extremely patient and professional Highly intuitive and were able to bring my vision to life A one stop shop for all of your website design needs Highly recommended without any reservations

Very good company

Very good companyRespectful Good communication Very highly recommended