


Based on authentic user experiences
Saicke
6727 reviews
N/A
8 months ago
This vendor is selling product with false details
this vendor is selling product with wrong description and grabbing the customers they are not even responding for returning the goods and call center never work all ways goes voice message
Christian Majoni
6727 reviews
N/A
8 months ago
Very bad support
Billing address is wrong Support does not take any action with problems And I called 3 times
Mirko Rahn
6727 reviews
N/A
8 months ago
Poor communication customer service
I placed an order for a desk 10 days ago I tried calling them but it goes to answering machine and they never return the call They only just email me now to say that colour is out of stock Why didn t they email me immediately to say this I have moved into a new apartment and I desperately need a desk to work I purposely placed the order prior to moving so that it would be here on time But taking 10 days just to inform me they don t have it in stock is terrible customer service I paid good money for this desk and did not expect such poor treatment They assured me an alternative colour that I agreed upon would be shipped today but it still hasn t I m starting to wonder if I ll ever see it at all
Erik Walter
6727 reviews
N/A
8 months ago
Only table top arrived after already delaying my order
This company seems to be great at messing things up First they fail to inform me that my order was out of stock until 10 days after I ordered The order finally arrived but it was just the table top and not the legs Once again I have to waste time chasing this up and still don t have a desk to work on I won t be purchasing from them again in the future
Erik Walter
6727 reviews
N/A
8 months ago
Bad communication very late delivery
I ordered a desk for my son which should be delivered before Christmas 2023 Delivery finally took place on January 10th 2024 No information from Desqup it was only after I asked several times that I was informed that there were problems Despite asking there was no compensation whatsoever not even a voucher for the next purchase This is not customer friendly I cannot therefore recommend DESQUP and will not be ordering anything from them again
Mirko Rahn
6727 reviews
N/A
8 months ago
Fair price
Fair price good quality Almost everything as expected However there is one thing which really needs to be improved The screws for fixing the motors are made of very cheap material Almost not possible to tighten them with a reasonable torque
Erik Walter
6727 reviews
N/A
8 months ago
almost all fine
Hello we have just built up the rack from you We were quite astonished that it was cery easy and fast The tableboard is not yet mounted and the mechanism complains in collision avoiding mode 1 and refuses to adapt to the requested table height When switched off mode 0 it runs without problems May it be that the load is missing to run fine in mode 1 2 or 3 Thank you in advance Christian Majoni
Anika S
6727 reviews
N/A
8 months ago
I love my new standing desk
It s one of the best desks I ever bought Very cool design and high quality I did squats while working on some new social media posts That all I have to say isn t it
Anton H
6727 reviews
N/A
8 months ago
I love the Desqup products
I love my new standing desk Customer support was also helpful and friendly
Faidon Litsios
6727 reviews
N/A
8 months ago
Great desk
I love the Desqup products for their style and quality they fit perfectly into my office