Desktronic Reviews

Terrible experience - terribler customer service Terriblerer overall detriment to our ability to work as we have no desk Even Terriblererer time wasted even having to bother writing this

I had an awful experience with this company We ordered a desk that arrived in multiple packages but one crucial piece the desktop never arrived Instead of resolving the issue they blamed DHL for losing it and promised a replacement that still hasn t arrived Several weeks later we re still chasing DHL directly as the company refuses to take responsibility Terrible customer service and absolutely unacceptable Avoid at all costs

So close yet so far

The desk is great good value and great quality BUT The instructions paper and YouTube were written in IKEA 1980s style not good But fun to laugh at Don t try to install this desk using Desktronic instructions unless you are flat pack competent This desk is heavy which is great but ensure there s two of you if you have to carry it upstairs And breakdown the boxes first Unless you are built like the worlds strongest man Saying it takes 25 minutes to build is only true if you have a TARDIS It took longer to get it up two flights of stairs And longer to install with their instructions Don t bother telling their customer service of your experience they respond without really reading what you have said Had they sent decent instructions and not said it takes 25 minutes to build two stars would be four Add a room delivery option at cost it would be five Train customer service folk to answer the questions asked and I wouldn t have left this negative review Two stars reduced to one star following contact with their customer service department who obviously haven t been trained to diffuse things

A smart and stylish desk with fast service

Bought a HomePro electric standing desk after being impressed by the website but knowing little about the company Seems like they re new to UK after trading in Germany for a while Desk and solid walnut tabletop delivered within 48 hours Pretty easy to assemble but note that this desk is solid and the parts are heavy You get the benefit of a workout while building it and no wobble once it s all put together I d also recommend using the assembly video on their website alongside the instruction booklet Finished product is very stylish and smart Dual motors are smooth and pretty quiet The desk looks great in our spare bedroom study I d also recommend the cable tidy racks to go with it They re perfect size for an extension block and it makes raising lowering the desk a lot simpler with fewer cables trailing to the floor Anyway highly recommended

Very impressed

Found this website through advertisement on Instagram After looking through various different websites to find a good quality desk Desktronic always came out on top I originally had a desk from Ikea and it was terrible It was so unstable it felt like it was going to collapse any second I was sceptical to buy from Desktronic at first as I couldn t find many reviews about it However I took a gamble I found the website easy to navigate and loved how you can customise the desk to your choosing I was looking for a plain simple desk but all I could seem to find was standing desks where I can raise and lower the height I use this feature a bit but not much I went with a 160X80 desk and it was the perfect size The quality is amazing and can hold A LOT of weight I ve managed to get my really heavy high-end gaming pc plus two monitors and little accessories all on the desk with no problems at all Delivery didn t take long at all only two days The price was also very good I seen a lot of prices around 50 - 150 for gaming desks that didn t look very good and the high end desk I seen were around 1K which I refused to pay So after spending 380 on this desk I d say it was worth every penny

An impressive standing desk with fast delivery

I ve been lurking on the reddit standing desk group for months researching standing desks while considering the available options in the UK market Some familiar brand names like flexispot maidesite etc kept cropping up After reading a broad cross section of reviews and peoples support experiences for those suppliers though I felt uncertain about ordering from them It also became apparent that while certain desks could be ordered either from Amazon or direct from the supplier the desks ordered from Amazon were built to budget and not of the same quality as those purchased directly I first came across Desktronic about a week ago via a search and was intrigued enough to hit up their UK website which in all the months of searching before I hadn t seen or noticed The UK Website is well designed very slick and the promotional videos are informative The desks looked to be a better quality construction than some of the cheaper brands from certain online outlets and appeared to have decent reviews at least in Europe I struggled a little to find a huge number of reviews from the UK I then discovered that Desktronic are quite widely known in Europe and only recently have they opened up their UK website The UK website is currently running a sale on their desks so after some deliberation I placed an order on 07 09 2024 for a HomePro desk with a desktop 180cm X 80cm I went for the HomePro desk as it had the larger lift capacity and the speed was one of the quickest I ve seen on the market Most cheap standing desks offer a speed of approx 38mm s whereas the HomePro is 50mm s I have two 4K 32 monitors which I ll be using with an Ergotron HX Dual Monitor Arm and with this desk I m confident that it ll hold up without any major wobble The HomePro desk will be replacing an Ikea Bekant corner desk which has no height adjustability at all and takes up a huge amount of space more than it needs to in fairness From the point of ordering on 07 09 2024 I received the shipping notification the next day and Today 09 09 2024 I received 2 frame and cable tidy out of the 3 parcels with the remaining item the desktop to be delivered tomorrow 10 09 2024 The speed of delivery astounded me I was fine with it taking a few working days to deliver however Desktronic have exceed my expectation here Would have been nice to have all three items delivered at the same time however the desktop is I believe a single piece so very large compared to the other items I d rather the desktop was securely packaged and delivered safely without any dings or marks vs getting it delivered quickly and risking damaging it The frame I ve already put together to test out the motors and make sure everything works I can say it s a very substantial frame around 30Kg s in weight and properly solid once all bolted together The motors are quiet in operation and quick as expected to raise lower the desk to either preset positions or where ever you decide using the control panel So far I m impressed with the product and service I ve received hope it continues with the arrival of the Desktop and that I get many years of service from this desk

Very pleased

All-in-all I ve been very pleased with my Desktronic desk I ve been using it for around 10 days now and it s been good this is my first experience with a height-adjustable desk Delivery was very quick and assembly was straight-forward I sent a few messages to Desktronic before placing the order and I found that response time was very quick and they were very helpful One thing I did find strange though when placing the order was that I received no confirmation via email at all But all things considered it s been a very positive experience so far

Great desk at an excellent price

The desk arrived quickly the quality was good and putting the desk together was straightforward We have an issue where the power supply is missing the clip to attach to the desk and we ordered a cable tidy which is missing the screws It took a couple of days to get a response but a replacement power supply was sent over and a refund on the missing screws offered Great Desk with really good customer service Highly recommend

Very sturdy desk

They re new to UK so I d like to write a review for them I needed a desk that could bear 50kg and they said on the website theirs could hold up to 120kg I was a bit worried because there are many desks out there that don t live up to their claims But after checking out their friendly return and refund policy I decided to give it a shot in case I needed to return it I m so glad it didn t disappoint The desk not only holds my heavy equipment but the height adjustment was so smooth It feels really sturdy and well-designed One small suggestion it would be great if they offered a paid assembly service Putting it together was a bit tricky for me and I was worried I might mess it up Other than that I m a very happy customer

Desktronic are the best

I ve just purchased the Desktronic Pro desk and must say I am very very impressed with the quality of the product from the workmanship of the desk itself down to the detail and quality of the packaging This is clearly a premium product and I m glad I didn t opt for a cheaper one It looks very stylish and the finish on the top and frame feels super luxury Price wise I think its very good value for money and worth every penny The desk top like and feels high quality and the controls are super easy to use with lots of useful settings read the manual such as one touch control and constant touch depending on your preference I d also like to say a big thanks to Vlad and team who were very willing to change the colour of my desktop without any additional charges for collection and delivery of the new one This was a lovely touch and the sort of service that sets them apart from the rest Well done guys great product great service and a very happy customer