Deutschepost Reviews

Absolutely rubbish

Absolutely rubbish been waiting on 2 parcels they ve had one from 12th December and one from 15th December coming to UK I don t know what the problem is I ve had parcels come from America quicker

Wrong experience So bad

in this post Deutsche Post it was the worst experience I sent a package from Germany to Italy on August 21st and today is September 7th and no one has given an explanation where my package is He hasn t arrived at his destination yet now in the afternoon I asked and the blonde thin girl who works there gave me a very cold answer I can t look because I don t have the code so what it s my fault no one takes responsibility

The worst experience I ve ever had

The worst experience I ve ever had with any delivery firm My parcel has been stuck in Germany for 2 weeks and it s impossible to get help in English and yet they handle international parcels Absolute joke

Customer service

I called the customer service because there was a issue with delivery my package I got message from my customer that post didn t even ring a bell and package got status to send back According the tracking number at 8 20 a m package was on the way to right adress at 10 20 a m delivery failed I tried contact with customer service to somehow catch that package ask them to give it another try first woman was nice but my problem wasn t belong to her department so she redirected me further and here was really unpolite lady I asked that she could help me in English she said no because in Deutsche Post wir sprechen Deutsch I asked that maybe someone speaks English and can help me she reapeted the german sentence which means they speak only german in german post and thats it I staied without any help I don t know where is my package why they didn t delivery

I sent a documents courier on 26th Oct

I sent a documents courier on 26th Oct 2023 to India through deutsche post the status is showing as package was returned to sender on 10th Nov 2023 but still I ve not received the documents and checked with local DHL stations and they do not even have any status on it These were banking documents and I have incurred huge losses because of this service I have raised an incident on their service page but no updates from them as well

Package lost at Deutsche post

My package was from Finland originally but after it reached Germany its stuck Deutche post is the courier and the package is still in transit since the 7th of september no one knows anything about the package Lost package procedure is in progress i hope they will find it UPDATE now its the 3rd of october still no information

Important documents got lost

Important documents for finanzamt got lost and even the tracking number does not help because it is stuck for 2 months saying delivery in progress And no support over phone or email is helpful I had to drop the documents again myself to sort out the problem

Worst courier service ever don t use Deutsch post

Worst courier service ever Everyone don t trust these people don t use it I delivered a courier on 5th December from Aachen to Belgium It s still not received yet after 20 days also I went to Deutsch post in Aachen and i asked about it 3 times They are saying they don t know anything about it They behave very rudely WORST WORST WORST COURIER SERVICE EVER AND WORST CUSTOMER SERVICE

This service is below the worst

This service is the worst I sent parcel from portugal to nepal and this post service have received my documents and kept it there for 7 days and still couting I dont know how many days you are going to keep there but i swear if i miss that date in document presentation in embassy i swear i will curse your whole family generation Pathetic service

10 days and no update on package

10 days and no update on packageReceiving package from Germany size of an enveloper so nothing big It has been processing at the distribution center for 10 days now in 8 working days any other postal service would have already shipped the package or at least send tracking updates