Deuxpardeux Reviews

BUYER BEWARE- Ordered some items and

BUYER BEWARE- Ordered some items and part of the outfit didn t fit my daughter and was currently out of stock Decided to return and re buy item if came back in stock This was within their 30 day return window and everything left my possession in brand new condition unworn I got an email stating that the item was received in used condition and had holes I contacted this company numerous times and they have ZERO customer service I asked for evidence and company has failed to provide any I have been buying clothes from this company for years and will not be buying anymore The item did NOT have holes when it left my possession I have tried emailing and I get basic responses and no one answers the phone After looking on their Facebook page I am not the first person they have done this to Unfortunate because I love supporting Canadian companies I will add this was a 20 item- it isn t about the money more about the principle

TERRIBLE customer services

TERRIBLE customer services the original order was placed on November 8th and after some delays it shipped with Canada Post 2 days before delivery Canada Post went on strike if the order was shipped timely such a situation would not have occurred I contacted the customer services department and was told that there was nothing they could do and that I should place a new order and return the original one when received I agreed and the issue was that I had a discount coupon on my first order that customer services Carla was unwilling to honor on the new order after a dozen of messages she finally agreed to provide a coupon and honor the original discount The new order was placed on 11 22 and up to now it has not shipped even though their website says We deliver on time with Canpar and Delivery time begins one business day after the order is placed I have contacted the customer to complain about the late shipment and the answer from CS Carla was Since we are processing a high volume of orders there is a possibility of a slight delay Rest assured your order will be shipped soon I have explained to her that this a replacement order as Deux par Deux did not deliver the first one and asked her to ensure that the order shipped today as I need to have it delivered by friday and her answer was that if I wanted it delivered faster that I should have paid an extra 20 dollars in other words transfering the cost of Deux par Deux inability to fulfill theirs orders to the customer If order is not delivered by Friday I will need to puchase elsewhere and will return the order on top of all that I am now very concerned with the multiple complaints from customers in regards to the low quality of the product

Amazing shopping experience

Great selection of children clothing for boys and girls The dresses are gorgeous

Gorgeous quality

All the teachers at my kids school comment on how nice my children s winter coats are and need to know where we got them from because they are so gorgeous The quality and details are so beautiful on these jackets I just preordered our spring jackets because the winter ones were so nice I can t wait

Bought a rain suit for my baby when he

Bought a rain suit for my baby when he was 12 months and I bought 18-24 and it s the best we ll made suit It was a bit big but perfect

Love love love

Bought a snowsuit for my little one and wow the quality is amazing Plus he looks super cute in it very well made Definitely going to buy from them again

Love love love

We are repeat Deux par Deux lovers My son adores their dino print outfits We come back every season The clothing is stylish comfortable and Tristan proof Will be back