


Based on authentic user experiences
Hlxa
6732 reviews
N/A
7 months ago
101 Failure
There is a known problem of speeding drivers on Dartmoor responsible for the deaths of ponies and cattle Yesterday a nutcase driver was speeding all over the moor sounding his horn You would think Devon and Cornwall police would want to know this quickly and act on it Oh no Call Dartmoor Authority - no answer at all Call 101 - all callers are forced to listen to neverending drivel spoken ever so s l o w l y 4 options here 6 options there Reporting hate crimes is a quicker option than reporting real and current danger to life Then after valuable wasted time listening to this rubbish you eventually get through to a human being She had to put me through to yet another person By this time the offending driver is miles away After even more valuable time was wasted as this agent wouldn t just pass on the description of my location all she said was she would circulate the details to officers What does that mean Officers on the moor Officers sitting behind a desk Circulate as in a report at the end of the day when it s all too late Are officers going to actually get it now and keep a look out NOW I asked her this twice but she just kept repeating the same meaningless sentence I never got a clear answer from her When I told her how awful the 101 system was and how long it took me to get through to her there was no sense of oh no that s not right let me escalate your complaint so we can improve this she just said that s the way the system is set up For crying out loud Is Devon and Cornwall Police s strategy to make it as hard as possible for people to report crime so their crime numbers are lower is that it
Debra Spencer
6732 reviews
N/A
7 months ago
SHOCKED AND DISGUSTED AT DERELICTION OF DUTY
About half an hour ago I phoned Devon and Cornwall Police to report an aggressive untethered and unsupervised pitbull-type dog in a front garden with only a 3 foot fence on Beacons Park Road opposite the Premier I told the jobsworth I spoke to that my first thought when I looked to my left and saw what kind of dog was barking and running at me was that I was a dead man if it chose to bound over the fence I further added was that those testosterone fuelled monsters are not trainable so just because it did not jump the fence on this occasion did not mean it wouldn t do so next time especially if the target was a softer one than a muscular adult male Nevertheless to my astonishment - WITHOUT TAKING ANY DETAILS - she cut me off saying that as no one was actually physically attacked it was nothing to do with the police so I would need to contact the local dog warden instead I informed her that I would get onto Plymouth Council tomorrow but reminded her that if said dog did happen to cause harm to a passerby in the interim things would get very interesting when I reported that I had previously alerted the police to the situation Immediately after hanging up in disgust I went onto the Plymouth City Council website for a heads up as to where to ring tomorrow To add insult to injury what do I find there under the section WHAT POLICE DEAL WITH at the very top of the list DOGS ACTING IN A DANGEROUS OR AGGRESSIVE MANNER GIVING PEOPLE REASONABLE FEAR OF ATTACK What can I say I would just shake my head and laugh at yet another example of Broken Britain being administered by people who have lost the will for public service if they even had it in the first place except for the memory of those small children who regularly get killed by these untrainable irremediably predatory creatures which the government still allows morons with young kids to keep as pets instead of restricting them to just having a DOG UPDATE 10 30 MONDAY 12 6Treating the public like mushrooms kept in the dark and fed on s t is starting to look like and an aggressive policy in the business model of public services in the South West - unable to find ANY contact information of any description for Dog Warden on the Plymouth City Council website or the internet in general I was forced to resort to the main switchboard number at 9 this morning After 10 minutes of going through automated menus which all ended up referring back to the website before cutting off my call I almost randomly chose an option just to get to speak to a person and ask them for an email address or phone number for this increasingly mythical Dog Warden Turns out the option I d gone for - Pest Control - is also the Dog Warden office Attrition mode was however soon resumed as despite listening sympathetically the woman actually tried to fob me off back to the police Eventually possibly after I mentioned the existence of this review she grudgingly and gracelessly conceded that she would take responsibility for alerting the so called dog legislation person in the police by email It should not be this hard to pass information of a clear and present danger to public safety to the authorities UPDATE 2 10 50 14 JUNEAt lunchtime on Monday I had second thoughts on further action against the call handler and submitted a detailed complaint on Devon Cornwall Police s website At this point - 46 hours later - I have still had no contact or acknowledgement beyond the automatically generated complaint reference number The obvious mediocrity of that level of customer service would be no issue except for two pieces of information I have since acquired which indicated that - purely on the facts - the information I gave in that phone call unbeknownst to me raised not just one by TWO possible breaches of the criminal law in relation to the Dangerous Dogs act of 1991 The first relates to the animal itself I explicitly described it as a pitbull-type Youtube research yesterday on how they go for you and defences confirmed this all the animals in the horrifying videos had the exact same shape of head build and demeanour There was even one with the identical soft gun-metal grey colour with a white stripe from neck down to chest This was seemed like confirmation of the suspicion I have had for years that the DDA 1991 had been quietly repealed Further research this morning however disclosed that pitbull-types remain banned in the UK without a certificate of exemption This brings me to the second breach one of the four conditions of such exemption is KEPT IN A SECURE PLACE SO IT CANNOT ESCAPE The world record leap for a pitbull is 13ft HOW IS A 3FT FENCE SECURITY WHY WAS IT NOT APPROPRIATE FOR POLICE TO A GO AND CONFIRM EXEMPTION AND B ADDRESS THE SECURE PLACE BREACH IF NOTHING ELSE
Stu
6732 reviews
N/A
7 months ago
If the police were a commercial company all the staff would be sacked on week one
My wife had cash stolen from her handbag at a local dental practice I reported to the police complete waste of time The only investigation done by the officer was to make two phone calls to the practice he could not tell from this the layout of the building or anything else He made the incorrect assumption that my wife had mislaid the money we both knew how much cash she had I saw her count it out before going to the appointment He said the staff are well paid it would not be worth their while to steal how does he know what people finances are so well off people don t commit crime I said to him about fingerprinting my wife handbag as only her prints would be on it his reply was that it would cost thousands of pounds to do that really This police force is not interested in investigating anything all my friends said it s a waste of time reporting anything how right they are From the suspended Chief Constable down through the ranks these people are getting paid for an abysmal performance The bumbling Inspector Clouseau would be so proud
Raymond Spencer
6732 reviews
N/A
7 months ago
Corrupt police
Report crimes and they do nothing I was attracted with a knife and threaten to be killed and the police said I was lieing when I had evidence Tryed reporting drug dealers and they said tell the Council they are a total disgrace to what Is suppose to be the law and now I understand why nobody respects them I m ashamed to call myself English as this country is a joke with no values
darren collings
6732 reviews
N/A
7 months ago
Waste of time when reporting welfare
Waste of time when reporting welfare concerns told to contact social services when social services told me to inform police Some rude contact centre advisors too Appalling service all round
Fiona Perry
6732 reviews
N/A
7 months ago
Don t even want to give one star
Don t even want to give one star I have fought to get justice for my daughter who was killed in 2021 I ve tried to show them evidence have made umpteen complaints to the IOPC who actually said after a review to take my evidence to the police I did and got told her inquest has already happened they ain t going to reopen it Finally went to a PI who told me after viewing all my evidence that it s the worst investigation into a traffic accident that led to a death he s ever seen
Courtney Harris
6732 reviews
N/A
7 months ago
Non emergency line waiting without an
Non emergency line waiting without an answer for 2 5 hours screen print available at request- truly shocking service special measures needed- horrendous
Karol Morris
6732 reviews
N/A
7 months ago
Had a week in Cornwall
Had a week in Cornwall whilst out and about we were verbally assaulted and our car damaged when the individual decided to kick it because we wouldn t get out of the car We drove away from the situation and called 999 and was told because the individual was no longer a threat we should call 101 Once answered told an officer would call later with a crime number which she did but was also told by her it was our word against his even though we had his number plate and picture of the individual and a dent in our car Disgusting treatment by police and now see why people take the law into their own hands Its no wonder this type of crime is on the increase when the police cant be bothered even to go and warn the individual
John Neild
6732 reviews
N/A
7 months ago
Child trafficking Devon
Torquay teignmouth Newton abbot totnes police are all Corrupt to the core they aid and abet social workers in child trafficking from devon they use 101 staff as a sheik to prevent people making reports Sargent dogde is hostile bully who threatens you with violence they bring false charges and are political operatives for the Liberal Democrats People be warned they ll take your kids and sell them abroad if you ve not got your wits about you police in Devon are complicit in child trafficking along with social services Victoria Charles Webb Bridgette Combes Tracy McCann lol Richard Morris of cafcass London brought to our home to give the nod that the kids are to be sold watch out for him former military and 20 year social worker Margaret Robinson now retired Lisa walker Giselle jones Andy Bates SHDC Sarah Winstone Wbw solicitors Tozers solicitors lillywhite Williams solicitors Micheal Bailey dingle Clarke barristers Judge Penelope Taylor All involved in international child trafficking either directly or by association This started 2019 and I m still trying to protect my family and now myself from these viscous criminals police social workers and councillors who think the police etc are there to take peoples kids then drive you from ur home
Bryan Dennis
6732 reviews
N/A
7 months ago
Plymouth female police biassed and corrupt
I feel one star is too many Have been the target of anti social behaviour and intimidation and sexual assault for 4 years from two disgusting female neighbours I have reported this to Plymouth Community Homes and Plymouth police who have done nothing I have never had interaction with these two awful female neighbors and yet I get arrested for reporting the abuse and locked in a cell all night at Charles cross Plymouth and forcibly have my dna and fingerprints taken When released I got more abuse from the neighbors when I got home I have been threatened by the police at worst will happen to me if I report the abuse from the two female neighbors again who are friends with the police women namely pc Sarah millet and Natasha Whigfield The noise from the neighbors and intimidation is absolutely terrible I and my friends and family are in shock at how badly the police and Plymouth have acted or rather haven t acted on the level of injustice is off the scale towards me There is prejudice and biassed against me These two bullies seem to get away with everything because they are female and lie and act innocent to the police They are very dangerous females and continue to bully other people the police have been reported to anti corruption societies police misconduct professional standards and so has the useless Lorraine Oliver of Plymouth community homes Who has done nothing as a so called housing officer The physical and emotional impact it had on me and my family still continues not to mention the financial impact and possible impending homelessness The two female neighbors continue to bully and laugh at what they are getting away with fueling them to bully even more people doing the police are on their side The police are even worse police to allow it with absolutely no evidence they have taken the two female neighbor sides Because they flirt and lie and the police are biased towards protecting the criminals A story I have a hard time and time again of other victims including myself