Dfs Reviews

Got my sofa delivered yeasterday the

Great customer service a delay on my furniture it was understandable in this time

Furniture

Got my sofa delivered yeasterday the delivery guys where awesome very happy customser

DFS GREAT EXPERIENCE

At beginning of September we went to DFS Blanchardstown and purchased a corner sofa and matching footstool The sale assistant Wesley was so helpful in helping us choose our sofa to ensure it would work within the measurements of our kind of awkward sitting room From time the order was submitted I was able to track the order I was contacted and exactly 3 months to the day I received my order 2 days before delivery I received a text with a window of time in which my order would be delivered and instructions to follow for the safety of all due to COVID19 The delivery men were brilliant with installing the new couch and were so clean ensuring not to leave a mess in my home I have to commend all in DFS given to current global pandemic and the multiple lockdowns we are having to endure in order to keep all safe My whole family are loving our new furniture which fits in perfectly and thank you to all we dealt with in your company Your company should be very proud of their staff in these current hard times we are all dealing with

Great service

Just as the covid lockdown started we had ordered 4 x 3 seat sofas We were told there would be a delay We were kept informed of the orders progress through the track my order function on their website The 4 sofas arrived exactly as scheduled All 4 were in 100 perfect condition All colours a perfect match I feel it only fair to say that everybody we dealt with was friendly courteous and professional A special mention to Adam assistant sales manager who sold us the sofas Great personality a breath of fresh air Nikki who we spoke to on the phone when Adam wasn t available very helpful with a friendly and bubbly personality She gave us up to the minute and accurate information And last but by no means least Colm and Mark Who delivered and assembled the sofas Again both were friendly efficient and very helpful They moved all the sofas around until we were happy Despite the negative reviews we have nothing but good things to say about DFS PARTICULARLY their staff A credit to the company

Excellent service by Paula

I recently purchased a mattress from the carrickmines store and had a lovely experience The staff was extremely helpful

Positive experience

Ordered the indulgence sofa In Store at start of September was told approx 12 week delivery which took it to end of November but no confirmed date Didn t hear anything then received an email saying that order was on way from supplier to distribution centre however there was a risk that it wouldn t be delivered before Christmas due to the pandemic brexit and shortage of HGV drivers etc Then received a call on 16th December to book delivery in for 21st December I was still apprehensive having read reviews that it wouldn t turn up Received a text message on 20th December with my 3 hour time slot for 21st and ability to track Decided to risk moving out my old sofas that night This morning the Delivery drivers called an hour before arriving and delivered within the allocated time slot Great delivery guys and all was perfect Seems I ve struck lucky compared to others experiences but I can t complain

Lovely furniture

Bought a settee from DFS yesterday guided through the experience by Connor a most professional and friendly person To say the least I bought the item

DFS Blanchardstown

DFS Blanchardstown thank you so much I want to say a HUGE thank you to Dan the sales manager He dug me out of a massive hole after a total disaster with the oxymoronicly named EZ Living Sofa bed purchased on Monday delivered on Friday I have bought sofas from you previously I knew going in that it would be 10 11 weeks lead time Dan turned it around in the same week when he heard my predicament I received a text on the Wednesday letting me know that I could track the delivery on Friday and I would be called an hour before delivery It worked like a charm 13 15 I get the call from the lads on the truck 14 15 they pull up out side and deliver the sofa Two really sound guys A bit of banter and they set everything up and made sure the bed worked and that I was happy Great service from start to finish