


Based on authentic user experiences
Ceremony1963
6734 reviews
N/A
8 months ago
Fake Longines
I had originally purchased two Maurice Lacroix watches from DialDist but they sent me the wrong watches As a goodwill gesture they said I could choose two other watches and keep the two Maurice Lacroix watches I thought this a generous offer so I took them up on it I ordered a Seiko 5 GMT and a Longines Dolce Vita The Longines arrived with a mark on the dial just before the 10 0 Clock position I contacted DialDist and showed them the mark on the dial they however denied it existed as the watch they sent had no marks on the dial this despite the photographic evidence showing otherwise Their response was to either to keep or send back I decided to keep and sell on highlighting the mark on the dial I sold on eBay but the buyer had some concerns with the watch and took it to a Longines dealer in London and they confirmed the watch was a replica the dial face colour was a different shade to what the authentic ones should have and the model reference number was for another Dolce Vita WatchI contacted DialDist but they ve been unhelpful and deny it s a fake and if I wasn t happy I could just send it back like they originally stated in the response to my earlier concerns I can provide photographs and written evidence if needed but would advise any potential buyers to steer clear of DialDistEdit In response to your reply at no point did you ask for them to be returned for inspection and the mark on the dial was clearly visible and was no doubt done during the manufacturing process of applying the indices as it s the same ink colour I was also grateful for the initial response but the facts are you didn t want the hassle of me returning them and requested I could keep them which I did The fact that a Longines authorised dealer identified it as a fake highlighting the differences of the same watch they had in stock with the one I had is compelling enough evidence Even the watches reference number was for another model of the Dolce Vita I ll still advise any potential buyers wanting to add Longines to their stock from DialDist look elsewhere if you do pursue make sure you take it along to authorised dealer or Longines themselves for verification
Gert Kaers
6734 reviews
N/A
8 months ago
Fake watches
I made a sample order of 3 pieces 2 Seiko s and one Maurice Lacroix An order for about 800 euro s so not cheap After placing the order they wanted to change the ML because it was no longer in stock After a few very confusing emails they replaced the watch with another in the same price range After they finally confirmed the shipment was underway and supplied me with a tracking code the package did not arrive with the courier service for 11 days Obviously these watches came from far away and not a German depot as they claim After 2 months the order finally arrived Immediately I saw the ML was the one I originally ordered not the replacement Strange but not a big deal I inspected the paperwork included I order a quartz chronograph and the manual was for an automatic moonphase and the warrantycard was completely out of focus with the brand logo printed out of line So not a good start When opening the watch the movement had a silver color while it should have a goldcolored backplate When contacting Dialdist about my concerns they told me the differences where up to production runs and deviations in quality are normal Also a moonphase manual with a chrono is completely normal A Swiss watch brand not caring about accuracy Lets move on to the Seiko s I also ordered a Prospex PADI diver This watch should come in a bigger black box But was in a white square box The tags on the watch were for a Seiko 5 There was no manual and the warranty booklet was the wrong color Inside the print was on the bottom of the page instead of centered leaving a white margin at the top Then I inspected the watch I have a genuine one in my personal collection so I could do a side by side comparisson Here we go The bezel rattles like an old bike chain and has a lot of slop the screwdown crowns thread is not smooth at all the date is off-center to the window and the dialcolor is off This would seem like more than enough evidence for concluding this is a fake watch Sent Dialdist the pictures of the differences Nope these are all just normal deviations between production runs Guess precission is not of importance with watchmakers The last one was a Seiko 5 SSK021 Same issues with the paperwork and also the box is wrong for the watch Should be a blue rectangular box but came in a white square one I do not have one to do a side by side comparisson so I can not make a definitive statement on the differences The bezel feels to rough and the bracelet feels to sloppy That and the bad paperwork should be enough to conclude this is a fake watch All through this process Dialdist kept claiming to have sent genuine watches and would not hear of a refund They said they wanted to resolve the issue but never offered a solution Just pointing out that I have no right to return the watches or demand a refund as is stated in the terms and conditions Do these apply when selling fake watches though After I said I would go to the police to report them and place a bad review hoping to get some of my money back at least they tried to threaten me with with a lawsuit I made it clear I was not impressed At this stage they are offering to send a courier to pick up the watches for inspection by the factory There a couple of issues with that approach 1 It is very much illegal to transport fake goods 2 I will be sending them the evidence of their crime 3 They do not want to send me a lable because that would expose where these pieces are really going 4 I do not have assurance I would get my money back if I return them Now to be clear as soon as I was sure these were fake watches I informed the police So sending them back was never my intention or an option I had some doubt about posting this review as I do not in any way want to be associated with fake watches and a good reputation is paramount in this business But I also wanted to warn fellow traders for this fraud
Ewan Howarth
6734 reviews
N/A
8 months ago
Best for watch supply
We look forward to building a future business relationship our buyers are satisfied with the Gucci watches also the platform is easy to navigate and organise all orders Helpful in each stage of the process and a reason for reccomendation
Blake Evans
6734 reviews
N/A
8 months ago
Very good team
It was nice to work with them We could not be happier with the Gucci watches we got which are all of high quality Will absolutely work with Dialdist again in the next scheduled orders recommend them
Titus Kerr
6734 reviews
N/A
8 months ago
Reliable B2B platform
They have been great from the moment I placed the purchase and reached the customer service for the order follow-up Jolanta delivered prompt excellent service They shipped everything out and was well aware of our requirements
Jacquelyne Dube
6734 reviews
N/A
8 months ago
Received quality watches
It s a really good service Dialdist worked well and delivery was on schedule This enables us direct communication with the supplier Enabled us many different kinds of business opportunities starting with fufilling the product stock with Maurice Lacroix watches Completely satisfied Thank you
Norbert Ka mierczak
6734 reviews
N/A
8 months ago
Professional supplier
Great value for money when it comes to planning shipments even after first time ordering few models from couple of their brands with dialdist and will certainly be working with them again Did every thing they said they would
Bennie Curry
6734 reviews
N/A
8 months ago
So far so good
Great service was provided by them Excellent products I am really happy with the purchase and will probably make more orders soon for restock since due to the delivery time shipments needed to be planned ahead but the service is very understanding so this works for us great
Maile Vang
6734 reviews
N/A
8 months ago
Happy with the product stock initially
Been trading products on this site for a time now It s important to take your time in search of a reliable supplier but once you ve found one buying with them can be very beneficial
Muhammad Gibbons
6734 reviews
N/A
8 months ago
Product stock solved
They offer excellent items and after-sale support I have been working with them for a few orders now which came from another supplier that had stock issues Although the delivery could have been faster they fixed this for us for an overall great support