Dialdist Reviews

Fake watches

I made a sample order of 3 pieces 2 Seiko s and one Maurice Lacroix An order for about 800 euro s so not cheap After placing the order they wanted to change the ML because it was no longer in stock After a few very confusing emails they replaced the watch with another in the same price range After they finally confirmed the shipment was underway and supplied me with a tracking code the package did not arrive with the courier service for 11 days Obviously these watches came from far away and not a German depot as they claim After 2 months the order finally arrived Immediately I saw the ML was the one I originally ordered not the replacement Strange but not a big deal I inspected the paperwork included I order a quartz chronograph and the manual was for an automatic moonphase and the warrantycard was completely out of focus with the brand logo printed out of line So not a good start When opening the watch the movement had a silver color while it should have a goldcolored backplate When contacting Dialdist about my concerns they told me the differences where up to production runs and deviations in quality are normal Also a moonphase manual with a chrono is completely normal A Swiss watch brand not caring about accuracy Lets move on to the Seiko s I also ordered a Prospex PADI diver This watch should come in a bigger black box But was in a white square box The tags on the watch were for a Seiko 5 There was no manual and the warranty booklet was the wrong color Inside the print was on the bottom of the page instead of centered leaving a white margin at the top Then I inspected the watch I have a genuine one in my personal collection so I could do a side by side comparisson Here we go The bezel rattles like an old bike chain and has a lot of slop the screwdown crowns thread is not smooth at all the date is off-center to the window and the dialcolor is off This would seem like more than enough evidence for concluding this is a fake watch Sent Dialdist the pictures of the differences Nope these are all just normal deviations between production runs Guess precission is not of importance with watchmakers The last one was a Seiko 5 SSK021 Same issues with the paperwork and also the box is wrong for the watch Should be a blue rectangular box but came in a white square one I do not have one to do a side by side comparisson so I can not make a definitive statement on the differences The bezel feels to rough and the bracelet feels to sloppy That and the bad paperwork should be enough to conclude this is a fake watch All through this process Dialdist kept claiming to have sent genuine watches and would not hear of a refund They said they wanted to resolve the issue but never offered a solution Just pointing out that I have no right to return the watches or demand a refund as is stated in the terms and conditions Do these apply when selling fake watches though After I said I would go to the police to report them and place a bad review hoping to get some of my money back at least they tried to threaten me with with a lawsuit I made it clear I was not impressed At this stage they are offering to send a courier to pick up the watches for inspection by the factory There a couple of issues with that approach 1 It is very much illegal to transport fake goods 2 I will be sending them the evidence of their crime 3 They do not want to send me a lable because that would expose where these pieces are really going 4 I do not have assurance I would get my money back if I return them Now to be clear as soon as I was sure these were fake watches I informed the police So sending them back was never my intention or an option I had some doubt about posting this review as I do not in any way want to be associated with fake watches and a good reputation is paramount in this business But I also wanted to warn fellow traders for this fraud

Best for watch supply

We look forward to building a future business relationship our buyers are satisfied with the Gucci watches also the platform is easy to navigate and organise all orders Helpful in each stage of the process and a reason for reccomendation

Very good team

It was nice to work with them We could not be happier with the Gucci watches we got which are all of high quality Will absolutely work with Dialdist again in the next scheduled orders recommend them

Reliable B2B platform

They have been great from the moment I placed the purchase and reached the customer service for the order follow-up Jolanta delivered prompt excellent service They shipped everything out and was well aware of our requirements

Received quality watches

It s a really good service Dialdist worked well and delivery was on schedule This enables us direct communication with the supplier Enabled us many different kinds of business opportunities starting with fufilling the product stock with Maurice Lacroix watches Completely satisfied Thank you

Professional supplier

Great value for money when it comes to planning shipments even after first time ordering few models from couple of their brands with dialdist and will certainly be working with them again Did every thing they said they would

So far so good

Great service was provided by them Excellent products I am really happy with the purchase and will probably make more orders soon for restock since due to the delivery time shipments needed to be planned ahead but the service is very understanding so this works for us great

Happy with the product stock initially

Been trading products on this site for a time now It s important to take your time in search of a reliable supplier but once you ve found one buying with them can be very beneficial

Product stock solved

They offer excellent items and after-sale support I have been working with them for a few orders now which came from another supplier that had stock issues Although the delivery could have been faster they fixed this for us for an overall great support