Diamondlease Reviews

Horrible company to deal with

This by far the worse company I ever had to deal with extremely unprofessional horrible They took us to parking pitch black we could hardly see anything and they gave us the car 15 minutes later we noticed that there is no plate number in-front of the car However we tried to contact them but they were not helpful until the police intervened The fact that we had to go to police to get someone to come down and bring us the replacement is absolutely disgraceful The police officer even told the company this These people think by behaving like this they are saving the company money but all they do is scaring their customers away 100 not recommending this company

this is the worst car rental company ever

this is the worst car rental company I have ever dealt with in my life They are unprofessional and not trustworthy at all I checked the body of the car before I pick it up and when I returned it they claimed I m the reason for a very tiny dent in the windshield They did not give me a copy of the car body check report which is the norm Stay away from this company

Worth service ever

Worth service ever I have been renting a long lease car with invigo and they use Diamond lease They are not professional been giving my car many times for repair and they give you another car which are not the same standards as the one you are renting it smells very bad so I don t know how do they clean but it s disgusting smell is very bad Also when you call them to get your car back they are not available when needed they send you traffic fines that are not accurates DO NOT GO WITH THEM

Diamond Fleece

Range of fleet are poor poor customer service over charge on rent customer service non existent AVOID

Poor service quality and handling of issues

I spent a total of 31 357 67 AED renting from this company over the past 2 years Not only do they not have someone available to help with service when your car breaks down on the highway they also double charge for gas when the vehicle is returned at 3 8 instead of 5 8 as per the documentation they never shared when taking the vehicle for service - which by the way lasted 9 days I returned the loaner vehicle before getting the original vehicle back and received charges to my card and also the quality of loaner vehicle I received was a complete downgrade from the vehicle I was paying for I highly recommend avoiding this company - which is a contractor of Careem Car Rental