Diamondsinternational Reviews

Buyer beware

Buyer beware You can purchase direct to John Hardy with free delivery and 40 less I had hidden charges It s locatedd on 5th Ave playacar Mexico Do your research first Not good deals Actually overpaid by a lot Live and learn

I brought a pair of earrings

I brought a pair of earrings at the end of the day and had to rush to the ship It wasn t until I was on the ship and went to wear them that I noticed that one of them doesn t close properly and are way to expensive to wear in case it got lost On my return I email customer services and they responded saying of course they will help They sent my questions which I answered straight away and I have not received any reply I have email them 3 times in the last 2 weeks and no reply Customer service is so bad they are not there

My wife and I were on a Caribbean

My wife and I were on a Caribbean cruise we went into the jewelry store on the ship and she was admiring a ring it was almost like we d walked into a car dealership we ended up with about 3 salespeople around buy this buy that you look good in this you should get that pushpush push all my wife wanted was the ring I know we could have walked out but we didn t long story the shop did take back 3 pieces of jewelry we bought but not the bracelet my wife bought because it had been altered which my wife didn t ask for but again the salespeople said it needed to be done the salespeople were of no help we finally talked with Andru the manager and he was helpful we still believe the bracelet should have been returnable but they wouldn t budge after reading some of these reviews I m wondering what kind of purchase we made

47 000 for what I have been told by 3

47 000 for what I have been told by 3 different jewlers worthless Not only does the sellers diamonds international rip off need to be sued but the cruise lines royal carribiean carnival and so forth need to be suited This place offers a free cruise but what they for get to mention is you have to book a 150 000 cruise to get 2500 in savings The diamonds they sell are worthless Seriously worthless the crow of light is not a recognized cut and it considered flawed and worthless The 47 000 we spent including the gold settings are worth less than a grand Thanks all you cruise lines for screwing us over even more I will never tip again the cruise lines or employees they make more than I do I have had enough of thieves

DO NOT BUY FROM DIAMOND INTERNATIONAL

Bought a tanzanite bracelet on the Disney cruise ship It was listed at a very high price and I ended up with a huge manager discount of 2300 Unfortunately the bracelet fell off my wrist 3 times but luckily was able to find it afterwards The thing that is extremely upsetting is I took the bracelet for an appraisal and the appraised value is 520 I then researched about tanzanite tennis bracelet online along with the company Diamond International Please do not ignore the negative reviews as you can find lots of similar all over the internet They are know for scamming people with overpriced or faulty items I ve tried contacting Disney to return the bracelet with no help but sent running in circles Now I m trying to dispute it with my credit card company which is also all kinds of circles and hoops So be aware and AVOID them unless you re happy to pay up to 4x or more on an item Even Nordstrom sells an EFFY tanzanite bracelet for 500 Ridiculous

Diamonds International A Review of Deceptive Business Practices

Diamonds International A Review of Deceptive Business PracticesThe deceptive and fraudulent practices employed by Diamonds International compel me to share my experience to caution others about purchasing jewelry from this retailer During my dealings with Diamonds International in Honduras I encountered numerous red flags regarding their sales tactics product quality and customer service The lack of transparency surrounding their refund policy is particularly alarming Initially after having the jewelry appraised I was informed that there was no refund policy only to later be told it applied solely to diamonds a claim that is unsupported by the written policy on the back of the receipt which makes no such distinction This inconsistency is not only misleading but also undermines customer trust One of the most troubling aspects of my experience involves the appraisal of a bracelet purchased from Diamonds International The company s referred appraiser highlighted significant concerns about the bracelet including The presence of an inclusion in one stone commonly found in flux-grown synthetic AlexandriteInconsistencies in the Alexandrite coloringThese findings cast serious doubt on the authenticity of the stones contradicting the sales team s assurances that they were high-quality natural Alexandrites sourced from Russia The appraiser indicated that further testing which could not be performed due to the jewelry s mounting would be necessary to confirm whether the stones were indeed natural Despite these findings Diamonds International failed to adequately address this concern When I presented the appraisal report along with an email from the appraiser including concerns about a potentially synthetic stone Diamonds International s response was dismissive They stated After further reviewing the appraisal presented our appraisal experts determined that your request for a refund is not approved as the only discrepancy presented and found in it is the value of the items This response ignored the appraiser s findings about the possibility of a synthetic stone and other quality issues further highlighting the company s unwillingness to take accountability Additional issues arose with other items purchased on Royal Caribbean Diamonds International including Alexandrite earrings a Alexandrite necklace and a tanzanite ring Alexandrite Earrings and Necklace The appraiser noted inconsistencies in the Alexandrite coloring with weaker coloration affecting the grading and overall value One earring had a fracture and multiple stones showed visible abrasions diminishing their quality Tanzanite Ring The ring exhibited minor abrasions on the gemstone s girdle unusual for a newly purchased item The appraiser also identified porosity microscopic holes in the metal mounting beneath the center stone an issue attributed to poor casting that could lead to structural concerns over time Despite these documented issues communication with Diamonds International and their Royal Caribbean branch has been inadequate For the ring earrings and necklace purchased on the ship I have received only a case number with no further follow-up Royal Caribbean Diamonds International s failure to address quality concerns misleading refund policy and dismissive responses to appraiser findings suggest a troubling pattern of deceptive business practices I strongly advise potential customers to think twice before purchasing from this company Transparency accountability and quality are essential in the jewelry industry qualities that my experience with Diamonds International has shown to be lacking

Excellent customer service

I was shopping in Cozumel at TI Tanzanite I purchased a ring The sales person Diego and the Manager Pritam made it possible to purchase my ring I had to get it sized and went on an excursion Diego was afraid I wouldn t be back in time to pick up the ring and fitting right The ring was sent to the ship in plenty of time and Diego the Ring fits Perfectly Thank you for your excellent customer service Please let Diego the Ring is perfect

I am amazed at some of the reviews

I am amazed at some of the reviews here Diamonds International I find to be an amazing company My wife and I have purchased more than 12 items from them We love each one and feel we received a fair price We have been to over 10 Locations of DI and each has given great service I had a problem at one location I called and informed them and was offered a discount or total refund on the purchase The Crown Of Light is an amazing cut I find it gives more sparkle than any I have ever seen Many of the sales staff were instrumental in making our purchase a Memory we will have for the rest of our lives This is a place you need to go for any jewelry want