Luxurious Silk Sleepwear Pillowcases and Silk Bedding -DIANASILK
Based on authentic user experiences
Hugo Hagstad
6737 reviews
N/A
6 months ago
Blouse ordered 16 January
Blouse ordered 16 January Received a petticoat No reply from the company after several approaches
Karen Kavin
6737 reviews
N/A
6 months ago
DO NOT BUY FROM THS COMPANY
DO NOT BUY FROM THS COMPANY I purchased a blouse from Dianasilk for 156 The blouse did not fit correctly I returned the blouse with the RMA number written on the box The company said I needed the post office tracking number I did not have it The company has refused to send my money back - refused to exchange my product and does not respond to any more emails If they will not give my money back or exchange my purchase this is reckless and irresponsible
Hugo Hagstad
6737 reviews
N/A
6 months ago
Follow-up on blouse ordered
Company replied to me after I approached them several times This case is the same as my case reported 24 January Due to Chinese New Year there were some delays They asked me if I wanted a refund due to that they had sent me an incorrect object I replied that I wanted the blouse as ordered previously Communication with service desk was good I have received my blouse now It is very nice and the quality is very good
D RENNER
6737 reviews
N/A
6 months ago
Updated Review
Didn t know this was an overseas company or I would not have ordered It has been over 16 days and I still have no shirt Surprise - there is no customer service phone number to call The interactive chat is ONLY a tracking link WTH One link says delayed the other says it is on its way I should have checked Trustpilot information about them first before ordering I had no idea they were an overseas company doing business in the U S I don t always have luck ordering from overseas Will update this review IF and WHEN it arrives UPDATE While the customer service communication needs improvement I have to update my rating to five stars The blouse is beautiful It is made from a quality silk as advertised The color is as advertised The construction and fit are flawless I m not sure if I will order again but overall their product was excellent