


Based on authentic user experiences
Samuel Titi
6735 reviews
N/A
8 months ago
disappointing
Since I installed cable internet from digi 6 months ago I ve been in over 50 calls with them trying to solve various internet problems They had finally gave up and told me that it s actually fine if the wifi does not work properly as they are only responsible for cable connections When I brought their BROKEN equipment back they of even had the nerve to charge me for 3 more months of internet because the contract was not ended
Mihai
6735 reviews
N/A
8 months ago
Baddest internet prob on the planet
disappointing I ve ported my phone nr and not only do I have a weak signal since then even my mobile data doesn t compare to what I had before with my former provider I cannot use a hotspot if I need to it won t even allow me to open an e-mail it s that weak In the subscription were 3k intl min included I only used about 90min and I was charged for it Besides that when I ported the phone number I wanted to take advantage of a 50 discount offer for 6 months on my subscription it was available on their website back then I was told on the phone that the offer applies and you guessed it it didn t Customer service couldn t explain all this bs and couldn t help Stick to orange vodafone or whatever and avoid digi
Viacheslav
6735 reviews
N/A
8 months ago
To be honest the internet it s pretty
Baddest internet prob on the planet Like wdym 4 days ago my son could play roblox and now 18 nov he cant cause digi stupid internet put something to acces sotes DO NOT BUY THE CHEAPEST AND BADDEST INTERNET ON PLANET DIGI LEAVE FROM THIS PLANET UR JUST USING AIR FOR NOTHING
Emanuel
6735 reviews
N/A
8 months ago
Dute dracu digi
To be honest the internet it s pretty damn bad The past few days it s stopping once every 5 seconds for like 1-2 seconds Digi fix your internet
Numele Meu
6735 reviews
N/A
8 months ago
Useless and rude service they have no
Its sucks like Digi fix ur godam internet Im a gamer and for the past week the internets dead Ma pi pe you and ur whole family
Nicolae
6735 reviews
N/A
8 months ago
Worst customer service
Useless and rude service they have no respect for customer I still have no connection since the 12th of DecemberAll the stuff was drunk before Silvester and they still drunk after the New Year They have no workers but they re still doing contracts very useless service I don t recommend
Andrici Catalin
6735 reviews
N/A
8 months ago
Worst customer service on the planet
Worst customer service Many of people complain about the service quality but Digi shows its ugly head also when you need to solve a problem with them They rarely respond and if they do they are slow and vague without coming back with solutions Avoid if possible
Volodymyr Shykin
6735 reviews
N/A
8 months ago
Waiting for 2 weeks to get my services
Worst customer service on the planet They are rude whether its on the phone or in the Digi stores 1 month after sigining a contract for 1 year i moved to a different apartment according to Digi the move was fine but what they faild to mention is that somebody that handled my case made a mistake and added a year to my contract without letting me know after 1 year has passed and i went to pay for the last month and bring the equpiment back they informed me by shouting on me that i need to pay a fine of 253 RON because i have another year on my contract After more than 6 months of contacting their customer support they don t care about their mistake they just want me to pay the fine This message is for any manager in the digi company Not only that you are not going to see a peny from me But also i will make sure to push this message anywhere that will accept it that nobody will want to join your ungrateful company with terrible service Just ridiculous
Adrian Petrescu
6735 reviews
N/A
8 months ago
Waiting for 2 weeks to get my services moved Phone reps are incredibly rude keep interrupting you while you re trying to tell them what you want need and make assumptions about what you re about to say and they re wrong 9 out of 10 times Went to one of their office locations and the rep literally started laughing at me and when I asked her what s funny she said I didn t even smile while doing her best not to laugh She could barely hold it together
Alex Muntean
6735 reviews
N/A
8 months ago
I think I have the worst experience