Buy School Uniforms Online Direct School Wear UK
Based on authentic user experiences
Suzie Banks
6734 reviews
N/A
7 months ago
Won t use them again Don t order if you want a quick turn around
Everytime I order from this company I have to chase the order This time was the worsed and will not use them again Needed a blazer for my Son said 2-3 days or 5-7 days ordered on the 3rd and it was the 15th and still no delivery Contacted them via email and had no response Contacted them again this time they responded saying it had only got to the embroiders on that day What a joke meanwhile my Son didn t have a blazer to wear They thought it was fine because it was half term Not that my Son needed it during half term for a presentation Apparently the blazer was out of stock but their website said different Finally arrived on the 18th I m disappointed that this company didn t offer me any compensation for such a late delivery and such poor communication in the beginning
Jade Stiff
6734 reviews
N/A
7 months ago
Jumpers never arrived and its been a month
I ordered 2 school jumpers size 7-8 on the 9th of February It s now the 5th of March I ve contacted about where the jumpers are or I want I refund So far I ve been ignored twice Don t no how to get my money back An update otherwise on how long they will take would be handy but surely a month is a joke Con site I guess
Amy Grew
6734 reviews
N/A
7 months ago
Poor customer service
Poor customer service Review belt companyI ordered 2 belts for my son one arrived damaged so I emailed the company with photos asking for another belt to be sent to me to replace the faulty one After around 3 days I received no reply so resent the email After another 2-3 days I phoned the company and couldn t get through so I resent the email to the complaints department My phone call was returned and I was told I had to return the belt So I paid 3 75 to have a faulty belt returned This was over a week ago I haven t received a refund nor a new belt or any correspondence to let me know what was going on There are other similar reviews saying that emails are not replied to customers are having to pay out of their own pocket faulty items and aren t receiving refunds I really wish I had read the reviews as I would have avoided using this company Be warned
T Hurynovich
6734 reviews
N/A
7 months ago
Thank you for understanding and willingness to help
Customer service representative Rekha went beyond and above to help me to get the order in time Happy mum- happy son
Joanna Lapienko
6734 reviews
N/A
7 months ago
Highly recommended
I had to return the item and the staff was excellent and most helpful I could not fault them The item that I bought was too big for my son but it looked top quality
riley
6734 reviews
N/A
7 months ago
Great customer service
I was worried that the blazer I ordered would not arrive in time for my daughter to start school so I called them and spoke to a very helpful man who said he would look into it and call me back I didn t expect to hear back but he actually called back twice - once to say it was in stock and again to say it had been despatched It s not very often you get customer service like that these days