


Based on authentic user experiences
Warren
6730 reviews
N/A
8 months ago
Everything when it comes to Discover
Everything when it comes to Discover Bank is difficult They make it difficult to transfer money into your high yield savings account The customer service is awful despite advertising the 1 customer service Upon realizing this I immediately transferred the cash deposits I did have to another bank Good riddance
Celena Todora
6730 reviews
N/A
8 months ago
Discovery BANK SHOCKING service delivery I am in the service industry and I am
I am in the service industry and I am shocked by the lack of service at Discovery Bank I opened an account 5 years ago deposited R5000 online when I was asked to collect my card at Melyn Main branch I went to the ATM to see if my R5000 investment made any interest- to my surprise they deducted R400 so I withdrew my money all of it went back into the bank and gave my card back and instructed them to close my account To my shock and horror I went into my profile and I OWE THEM R17000 - I have contacted the customer service numerous times and none of their promises to return my calls and reverse their obvious mistake have been met I have other investments at DB and will move EVERYTHING back to Sygnia Very disappointed Mrs Elmar Bond
Dessyy J
6730 reviews
N/A
8 months ago
What took so long
One bank that I patronize made and 25 000 ACH transfer into my Discover bank account It took over 7 DAYS to release my money to me Did it take 7 days for the ACH deposit to clear I do not think so I do not appreciate Discover bank holding MY MONEY for the absurd period of 7 days The only thing that was even more infuriating than the above was the attitude of the alleged human who answered the phone at their service desk You know getting a human at the service desk is not the only issue the person has to act like a person also
Miguel A Rodriguez
6730 reviews
N/A
8 months ago
Your money is not yours with
Your money is not yours with transaction limit set by bank and no option to have it increased
Jeff Walters
6730 reviews
N/A
8 months ago
Discover Bank and Discover credit card BAD PEOPLE CONSUMER BEWARE
These Discover Bank and Discover credit card people are unscrupulous and lack business and personal integrity Consumer Beware I had an unfortunate situation with Discover I got nowhere talking to Discover s bots I consulted the Elliott Report Company Contacts and I contacted the very people that Elliott Report identified as Company Contacts at Discover Actually I contacted them several times by email and US Mail and I got nowhere not even the courtesy of a response never mind action or RESOLUTION I cannot say enough bad things about Discover and Discover s leadership other than I believe they are unscupulous and lack business and personal integrity
Fred
6730 reviews
N/A
8 months ago
They make it as difficult as possible to fund a CD and don t honor initial rates
I ve has the most horrendous experience trying to open a CD with Discover recently which I am now stuck with for 9 months despite not getting what I was initially offered I signed up with a 5 1 yield and the ACH payment did not go through for some reason I had the money in my bank so it wasn t due to insufficient funds or anything like that When I called to ask why it didn t go through and if I can try again they said that they do not allow you to fund your CD with an ACH after the initial account opening and the only options are to send a check or to wire the money for which my bank charges a large fee So I asked if there would be any issue with there being delays in sending the check and they said Don t worry you have 45 days to fund the account Of course I immediately sent the check but in that time the interests rates dropped significantly and I suppose it said this somewhere in the fine print but I have acted immediately at every step since the account opening and did not realize that my rate wasn t being held Had they disclosed to me that the rate as dropping when I initially asked about there being any possible problem with the delay I never would have sent the check Now my money is tied up with them for 9 months thank god not longer unless I want to pay a penalty I ve had CDs before with other banks and never had issues getting them funded Now I m sure the rate changing thing is true for all banks if it s not funded right away but I am frustrated that Discover a did not allow me to do another ACH after the initial ACH failure outside of my control b did not notify me until 2 weeks later that my initial ACH did not go through thankfully I noticed sooner than this Or perhaps not thankfully since I regret refunding it c did not make it clear to me that my initial rate would not be honored even after I asked about possible issues with the delay of sending a check and d will not close my account without a penalty after I have done everything requested as immediately as possible I suppose some would say this is a read the fine print problem but my issue is more with the fact that I did everything I could to fund this account and Discover did not do anything to make this process easier for me If they would have allowed another ACH transfer immediately there would have been no issue Know that it is not in their best interest to be transparent about the policies And perhaps it s better to open a CD with the bank you already have your money in to avoid any transfer delays which are NOT accounted for in the initial offer After my 9-month sentence I ll be taking my money out of Discover and ceasing to use any of their other products
morris shapira
6730 reviews
N/A
8 months ago
worst bank ever
worst bank ever they tell you to add funds which will be available next day your funds aren t available they are actually up for review then takes a whole week to be available in your account i transferred money from one account to discover on oct 10th was told it was going to be in my account on the 11th one the 11th it said it was under review then received i tried to make a purchase was declined so i called discover they told me i wouldn t get my funds until the 17th so it went from available the next day on the app to available in a week from customer service TODAY is the 17th my account is STILL 0 00 i called they told me it was reversed on the 16th i won t get my money until 2-3 business days its thursday so i have to wait until NEXT WEEK AGAIN TO GET MY FUNDS i seriously hate this bank this is the worst one ive had my whole life do not recommend at all
Al
6730 reviews
N/A
8 months ago
Terible this bank doesn t diserved not
Terible this bank doesn t diserved not even one star there are scam and and fraud and so spike full accusing me of this fraudulent account with i never open and denied me to open a new account
Candice Russell
6730 reviews
N/A
8 months ago
I have been a Discover Bank customer for 12 years
I have been a Discover Bank customer for 12 years I am a 65 year old man Statistics show that one in five in my age group have been a victim of a scam I had NEVER wired transferred any money from this bank account until 7 2 24 I was entangled in a Crypto pig butchering scam I proceeded to make the following bank wire transfers 7 2 24 10 000 Swan Bitcoin7 8 24 20 000 Crypto com7 11 24 30 000 7 15 24 20 000 Crypto com7 17 24 23 000 7 23 24 60 0007 24 24 134 000 VietnamTotal 297 000 over 21 daysPlus Vanguard deposits of 24 990 24 990 28 813 97 101 123 04 50 229 93Total Vanguard deposits 230 146 64Plus 2 Discover CD s cashed in early 9 976 92 4 894 48Total CD deposits 14 871 40That is a total of 542 018 04 funds moved in and out over 3 weeks It would normally take me 3 years to have that much money go through my Discover Bank account that went through in 3 weeks That is 1 095 days versus 21 days The wire transfers were authorized by me but the bank has an implied duty of ordinary care in an account agreement between the bank and the customer that neither party can disclaim As a result bank customers may enforce the duty of ordinary care through an action of breach of contract Discover Bank did not even question me about all of this extraordinary funds movement I did recall the wire transfers to no avail Discover did not look into the 113 000 in wire transfers sent to a person in Ligonier PA The Lakeland Police Department and the US Secret Service are investigating this matter There was zero empathy from Discover Bank
ML
6730 reviews
N/A
8 months ago
Avoid Discover Bank
My online account was disabled a week ago and I was given no notice I called Discover was put on hold for a long while I requested the rep to have a supervisor call me back I never got called back I called again was transferred to another department and was disconnected I sent an email to the CEO Michael Shepard and got a reply from their Executive Office but nothing was done Overdraft protection on my account was incorrectly cancelled When I called customer service three times supervisors were supposed to call me but never did I have already filed a complaint with Banking Authorities