Discovercard Reviews

ZERO STARS IF I COULD GIVE THAT

It was my favorite card for years I d had it for over 20 years AND THEN I HAD A DISPUTE Just AWFUL WORSE THAN AWFUL They lost the info I provided twice and kept reversing their decision Every person I spoke to had NO CLUE about what was going on or what had transpired EVEN SUPERVISORS WERE CLUELESS This went on for OVER SIX MONTHS and was frustrating and stressful I had meticulous notes documentation and proof The reason they gave me for their continuing reversals was PayPal is our customer too WHAT NOBODY LISTENED AND THEN SOMEBODY THREATENED TO CLOSE MY ACCOUNT I closed it myself smh Unbelievable I was an outstanding customer Now they re soliciting me with offers for a card HARD NO its been awhile I probably got the date wrong on when this happened But I m still MAD and ran across this site

A Struggle for Fair Treatment

Currently I am unemployed and have been desperately looking for work I was advised to enroll in a hardship program by one of Discover s representatives I would therefore need to make three payments to bring my account current However even after making one of the payments my account was labeled as delinquent and my credit score plummeted No of which was explained to me before accepting to be in the program In good faith I reached out to try to amend the situation but in the end my situation has been made worse I was particularly disheartened when one of the representatives basically stated that this is how the system works This experience has motivated me to strive to be rid of credit cards especially those associated with companies that treat their longstanding members like Discover enrolled since 2011 poorly

Discover card is difficult to deal

Discover card is difficult to deal with I ve tried so many times to settle this account and close it out with them and they will not do it They made more than triple what I borrowed and still continue to charge me due to me having an open balance with them This is basically the way the credit card industry works They loan out money then charge you forever with increasing interest rates making it ever harder to repay your loan back No they won t allow you to ever settle for less No they will not forgive or discharge your loan I mean why should they when this is their bread and butter It s how they make money Instead they hold you hostage Discover has worked with me on occasions which was bare minimum and didn t really help You can throw everything at them and they will not budge You can even go to bankruptcy court prove to the judge why you can t repay the amount and prove why it should be discharged and they ll have their law firms their pushing the judge to collect regardless I m using a snow ball effect to try and end this debt fast Because when I do it closing my card and never going back Credit card is like selling yourself to the devil It s an industry that should never exist The only card that should exist is a debit card and that s it

THEY DON T HAVE YOUR BACK

I have been a long time Discover card holder They claim that they will cover you for fraudulent transactions basically that they got your back The customer service of this company has gone down the tubes since Covid struck I have had 2 disputes with them over the last year Both ended up with the companies getting their money and I got nothing They are allowing large companies to get away with stealing from consumers I have removed their card from my digital wallets and will very sparingly use their card Be very careful about having any automatic payments with them Once the other company gets your money you will have a hard time getting any kind of refund They obviously don t care about the consumers but are all about pleasing the BIG corporations that accept their cards

Poor loyality to long term Discover Credit Card customer

I have carried a Discover Credit Card for over 35 years I have never been late making a payment and I always pay the full bill Last month Discover did not receive my payment and it was sent out on time I called to ask about the failed payment No adjustments to the penalties just directed to pay the bill again and cancel the previsous check They allow approximately 24 days from end of billing cycle to payment due with approximately 12 day before customer recieves the bill Discover has made no adjusts for slower mail service They expect everyone to do electronic transactions If they are so set on electronic transaction why don t they provide an account for me to deposit the funds in They want the customer to take all the risks

Poor customer service

Recently I called Discovery credit cards regarding a dispute of a charge from Walmart I had to fight both the store and discover to get credit Discovery told me to call the merchant I wanted to dispute the charge Discovery was unhelpful unprofessional and rude After fighting with Walmart and their corporate they finally gave me credit Discovery staff was rude unhelpful unprofessional they finally stop my credit card and did nit want my business I have excellent credit and always paid my bill in full I can go to any bank credit etc and get a great rate m But if you yell and scream they cancel your card Plus their advertising saying that their is no problem with dispute and make it easy is bull Plus the money back is little is tiny

Don t let them tell you they will

Don t let them tell you they will investigate disputes on your behalf They don t Took them over 2 months to tell me I have to pay for hair in my pizza Their system is only for pacification Infuriating I closed my account after 30 years They don t deserve my business

Bad customer service- No Purchase Protection

Made an online purchase through Honey Playbox for 76 and the merchant had the wrong bill to and ship to address bill to and ship to were same address and wrong I made several disputes through discover and after 4 months they denied and charged back the amount for an item I never received They said I needed to prove that I put in the correct address I told them we never received confirmation until after dispute was opened and asked how it went through in the first place when they didn t have the right bill to address to match credit card They could not answer the question other than saying alot of people ship to different addresses My response was yes but they need to put in the correct bill to address The address didn t even match our zip code