


Disney Store FR Nouveau Site Officiel Boutique Disney
Based on authentic user experiences
Mrs Carol Yates
6731 reviews
N/A
5 months ago
Ordered some Halloween Mickey Mouse
Ordered some Halloween Mickey Mouse toys over 12 days ago and payed for postage- after chasing been informed parcel went missing - when were they going to tell me got an email saying the items are still in stock and can deliver but as they say a week delivery time that will be too late for Halloween No really apologies and no response to my reply - probably have to wait another 2 days for a reply really disappointed as was for my grandson who was expecting them one very disappointed little boy
mrs Julie Grimes
6731 reviews
N/A
5 months ago
Pre Ordered Deadpool figure 8th August 2024
Pre Ordered Deadpool figure 8 August 2024 xmas gift and when it didn t arrive beginning of October I contacted them They said there had been some problems with shipping so not arrived at there wearhouse uk but reassured me it would arrive by beginning of Nov I pointed out it s a christmas gift no PROBLEM it will definitely be here for christmas Beginning of November I called again Same info plus reassured me it will be here for christmas 26th November called again as hadn t received email about delivery Once again reassured me all good be sent by 30 November 30th called as hadn t received email confirming delivery told January They were taking orders for Deadpool figure limited to 2 per costumer think they said sold out in end September But cannot confirm that If they new they were having trouble with Shipping WHY didn t they email everyonewho Ordered and put it on there website Because all of us who Ordered for christmas and If like me they were reassured when they called it would arrive before christmas are now left with disappointed children Plus not alot of time to find a alterative Disney reply was when I complained WELL it was a pre order we do not guarantee shipping date but we can this time because of delay refund you So disney promise is worth nothing And why didn t they stop excepting orders for deadpool figure when not really knowing when it will arrive Plus reassuring customers it will be here for christmas Then BOOM it s not There reply is heart less If they were honest in October I d have had time to seach else where but no they just kept saying it will definitely be here christmas NOT VERY DISNEY MAGIC
Emy lord
6731 reviews
N/A
5 months ago
Woke disney stay away from our kids
Woke disney stay away from our kids bunch of vicious disgusting you
Brian customer
6731 reviews
N/A
5 months ago
Disney lies again and again
Called Disney store again today for the 31st time But as usual they say I ll pass on your comments and I assure you someone will call you back in 3 working days they have been saying this now every day since March 7th it s now April 3rd Why they have a helpline when none of them can do nothing EXCPET pass your info on is buying be Today I spoke to Ollie who like everyone else said he assured me someone will call with three days I told him I don t believe him as I ve been told this everyday now for over three weeks They just read a script and say the same things I understand i am sorry I assure you No doubt I ll be calling again tomorrow and I even sent them a recorded delivery letter which they have received and signed for yet they haven t even acknowledged that Disney have gone down in my estimation but it doesn t matter to Disney once they have your money they don t care about their customers
Rebecca Miller
6731 reviews
N/A
5 months ago
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