District5boutique Reviews

I ordered a dress and it looked nothing

I ordered a dress and it looked nothing like the picture on the website they would not return because it was on sale and would not even give store credit Buyer Beware It did not say anywhere that it was final sale the dress looks like something a 16 year old would wear to prom so tacky I sent pictures and they ignored me I wasted 4 000 this is for my daughters wedding and i am heart broken

Very bad experience

Very bad experience I ordered a gown and had to pay in full for dress that I had no idea when was going to be shipped I ordered it for my daughter s wedding but I couldn t get anyone on the phone or email to let me know when the dress would possibly be ready Very bad communication and not a reliable company

Buyer beware they only want your money

I bought a dress many years ago from a 3rd party vendor There was no information that the dress was not returnable The dress did not fit and I was given a store credit Not that helpful given I do not need formal wear that often I was assured the credit was good forever I just went to use it and was told that their policy has changed and the credit is only good for one year Basically they created their own rules and have stolen 500 from me Look on line carefully there are stories all over the internet about this Apparently I got off easy I see people who have lost 1000 s of dollars Just but the dress someway else That don t have anything that isn t available else wear

I was promised to receive my orders in

I was promised to receive my orders in 3 to 4 weeks now it is 5 weeks my daughter wedding is over sent so many chats and all what I get is automated messages saying thanks for reaching out will contact u as soon as possible I spent more that 12 thousand USD on the orders of my dress and my sisters dresses and they know the date of the occasion and never told me that we will not able to make it on time for u at least I would have tried other shopping sites they were answering me immediately within minutes if I wanted to buy something and once I pay they stop answering now I have trying to contact them several times per day since the 3rd of January and being ignored totally I just wished that I read all these reviews before I ordered but I was so disprete coz my daughter and her husband decided to move their wedding 6 months earlier because they are going to a scholarship to Canada The problem that all the negative reviews are exactly the same issue the delay in the order and the ignorance by the team when u try to contact them

NEVER

NEVER NEVER purchase a dress from DISTRICT 5 boutiques This web is a FRAUDE I ordered a dress it was huge for me I returned the dress and I was given store credit I used my store credit and ordered a pre-order dress After they canceled the order I was not reimbursed Meanwhile I had a balance of store credit I used my balance and I paid an extra 1300 The dress was returned and they gave me a store credit and then closed the account They have scammed me with 4500 and this case is still open If my credit card company does not solve this I will call authorities and consumers protection

Avoid At All Costs

Please avoid ordering from this website at all costs They entice you to order through their site with big discounts and coupon codes but never have any plans to fulfill the order or put the dresses into production After months of waiting for my wedding dress to arrive and countless back and forth emails with them stalling saying they were waiting on information from their processing team we learned the order was never placed with the designer and no dress was ever put into production We are now scrambling trying to get a replacement option in time for the wedding on top of trying to get a refund from this scam website If their listed prices seem too good to be true it s because they are Learn from my mistake and order directly through a designer it s always the safer option

Horrible experience

Although the website has most of the high end and couture brands and lots of promotions but they have major problems with communication and delivering orders on time They don t answer their clients and IF they did they won t give clear answers One of the designers i ordered from has told me that many people has problems with district5 It took them more than two months to deliver the dress although they know my occasion time before i purchased the dress And unfortunately I didn t receive it on time Honestly speaking it was a nightmare

scam

i bought from this website for the fist time more than 10 years ago i kept coming back and referred many friends this time they just took my money and gave me an order number and not even a confirmation email ive been trying to contact them but there customer service is a joke i so disappointed my sister s wedding is so near i contacted the designer directly the one designed the dress i bought they said the did not receive any thing from district5 and that i am the 3rd person with the same issue

Terrible customer service

I ordered a dress in July for a trip to Italy in October By the end of September I still had not received it They told me I needed to order a different dress if I wanted a dress in a timely manner So I picked out a new dress but had to pay shipping They would not waive shipping fees or give any sort of discount on shipping even though I was majorly inconvenienced They also would not expedite shipping I won t be buying from them again I m not sure that I would have ever received a dress at all if I hadn t checked in 2 months after ordering it