Divatress Reviews

Claim

This is a total Scam

This is a total Scam You go to divatress and order your wig then when you pay they send you a receipt from divtress missing the a And they take your money and never send you a thing Then they claim you ordered from divtress not divatress I am reporting them to the better business bureau Hope they go to federal prison for fraud

Horrible customer service

Horrible customer service I still haven t received my item It s their fault or fedex but they refuse to give my hard earned money back They have a bad attitude and Horrible communication Go purchase somewhere else not this site

Don t buy from this site

I have purchased from this site a few times But I will not be buying from them again Firstly they are very shady and you can t trust their reviews If you post a negative review on a hair unit they delete it right away They will sometimes ship you the wrong color hair but if you try to return it you have to pay shipping costs and restocking fees In most cases it isn t worth it to return anything so you are stuck with product you can t use Their live chat doesn t work and it is very difficult to reach a real person The send snarky nasty emails It s just not worth the hassle dealing with this company

Horrible

Horrible scammer Go somewhere else You will lose more than you bargain for And end up empty handed I brought a half up and half down ponytail when I received it you could tell someone already touch it and it was already deattach from the box Also open So I send it back reminder I had to pay addition shipping cost So they refund what I pay for the hair but not my original shipping cost So I lost and don t even have the product I wanted It cost me money for nothing they are such scammer I will be sticking with sam s beauty for now on The only reason I bought from here is because Sam s didn t have the color I wanted but they do now It is higher but that is alright with me because I know it is going to be new plus Shipping is cheaper and returns are free

Less than intelligent way of running a business

I will no longer spend money on this company as they don t value me as a customer I have spent a total of 500USD on this company and they have thrown out future purchases over a 9 95USD clip in bang that was never sent to me This is not how you run a business

Very fast shipping

I have to tell there is no other site with the fast shipping like divatress Everytime I make an order they ship it straightaway For me it s so far the best site where you can purchase weaves and hair bundles I recommend this site at 100

I actually like this site

The turn around time from purchase to receipt is AMAZING I have ordered from them more than once I have had no product with any of the hair I ordered I did have to return an item the hair wasn t really what I wanted their customer service was put to the test and they passed with FLYING COLORS

All the Beauty Supply stores were

All the Beauty Supply stores were closed in NYC during the Covid-19 Stay at Home Order so I placed my order for three Motown Tress wigs and received my order within 5 business days by free delivery I got exactly what I ordered and will definitely order from Divatress again Very happy customer

This company is customer oriented

This company is customer oriented You order is shipped inn 1-2 days I have been a customer since 2015 and never had a problem with my order of quality of hair products They also answer the phone and assist you with all your inquiries Thanks Divatress sincerely

Speaking from my experience

Speaking from my experience This is the second website that I have used to place an order for wigs As I was shopping for wigs I was a little confused about something so I sent divatress a message through their chat line I received a response to my question within 24 to 48 hours Although prior to that I still placed my order because I was able to answer my own question as I was shopping the web for wigs I place my order I received an email immediately Then within 48 hours I received another email stating that my item was being shipped Soon after I received an email stating my item was shipped out I received my item in less than a week I m very satisfied with my wig and I will shop divatress again 1 DIVATRESS ANSWERED MY QUESTION2 DIVATRESS CONFIRM MY ORDER HAVING BEEN RECEIVED3 DIVATRESS CONFIRM ITEM BEING PREPARED FOR SHIPMENT4 DIVATRESS CONFIRM ITEM BEING SHIPPED OUT5 I RECEIVED MY ORDER IN LESS THAN ONE WEEKIMPORTANTLY MY ITEM IS BEAUTIFUL AND I AM VERY SATISFIEDTHANK YOU DIVATRESS YOU GET