Divorcenet Reviews

The site was very helpful and user

The site was very helpful and user friendly

The Divorce Software was easy breezy

The Divorce Software was very straightforward to work with I changed several times my answers It was easy to correct them It was very easy to print the forms One form at a time Thank you for making this experience uncomplicated Sincerely Marcela - Texas

Terrible unprofessional service

Terrible unprofessional service Stay away from them

Waste of money

All of the documents were confusing and outdated A complete and total waste of money

Please read this before you buy this service

I let myself be swayed by the good reviews that appear on their site and purchased the Premium Plus service Right after you purchase the service everything seems great they immediately send you an email asking for a rating You rate them and then the nightmare begins I ve been waiting for 3 weeks for them to respond to an email I ve called them three times asking general questions about my documentation and each time they say they can t help me I understand that they can t provide legal advice and all my questions were about the documentation they themselves had sent me which had some blank pages I ll quote what is written in their software after making the purchase You also have the comfort of unlimited free product support by phone and email Although we cannot provide legal advice or advice specific to your situation we are here to help you with the program from start to finish NONE of my questions have been answered They have sent me emails to sign documents for myself and my spouse that we had already signed back in August a total lack of professionalism I ve had to seek information from other experts about my case At this point I don t think I ll continue my divorce process with this company They only ensure that their clients leave a good review and then leave them to their own Please look for other solutions because in DivorceNet you CAN T trust

Lost data and atrocious customer service

They lost months of data I had entered into their questionaire back in mid-September Apparently this is a widespread problem I have tried communicating with them over many weeks and they give me the runaround every time Better to use paper and pencil better a spreadsheet better anything but this incredible waste of money and time on a service that can t do the ONE thing it s supposed to do save your data

I paid 499 for the premium package

I paid 499 for the premium package I filled out questionnaire and realized that I was not tech savvy enough to know how to do this I m not good with Internet stuff In ONE days time I sent them a email explaining the situation Attempting to contact them was a nightmare Phone rings answers hangups Finally I received a email saying I did not qualify for ANY refund I literally only filled out the questions I m so upset 499 is Alot of money to me and now I am stuck I feel very foolish Don t use this service if your old and not literate in all aspects of tech Melissa Rutherford

Logging in voids your right to a refund

Signed up then logged in According to 3 step divorce once you have logged in your refund is void About one third of the way through the questionnaire I realized that my case would not qualify for the method to be used This is unethical business practice and must be stopped