Djalexander Reviews

First class service for new tenant

I needed to rent quickly for work away from home and was able to arrange a viewing of properties in Edinburgh within 1 day of seeing them on the website It was really helpful to be able to meet the DJA rep Lauren at the first property having received the text confirmations of the appointment and then really reassuring that she was at the first flat ready for me to view 10 mins beforehand She then went to the second apartment with me I had some questions about one of the properties which she texted the answer to in less than an hour after the viewing Having decided to go ahead with the second flat I was transferred to Micael in the Tenancy Progression Team who sent everything I needed to log on to the Goodlord site and go through the checks to confirm my status and financial suitability In less than 5 working days from start to finish everything was agreed and the lease signed- all online Micael then went the extra mile and changed the time of my meeting at the flat to pick up the keys to suit around meetings I had on that day As a prospective tenant this was a first class service from DJA

Jenn Is a great ambassador for the company

Jenn attended my rental property for a routine inspection and was friendly and professional I was in a remote meeting during her visit she was polite and accommodating of this I appreciated her asking if she should remove her shoes on arrival

Great friendly and also professional service

First time renting in Edinburgh and it was very smooth from the viewing to agreement India Hale was our property manager and she was very kind and helpful

My experience with Dj alexander was

My experience with Dj alexander was great and very well explained as I was not familiar with the UK housing My agent Micael Pereira was very nice and always answered my emails quickly

Good Letting Agency as a tenant

I have been a tenant of DJ Alexander at the same property for about 3 years I have been a happy tenant with any issues I have brought up being resolved in a fast manner although there haven t been many I recently had an inspection with Jenn who was great at answering any questions about the upkeep of the property and helpful about things we needed to make sure we were doing g

I have to give a massive thank you to

I have to give a massive thank you to Caitlin butler who has been amazing with helping me and my cousin getting our dream flat to move in too Such a lovely women and so easy to talk to for advice couldn t recommend Caitlin enough

Recently rented with Dj Alexender and

Recently rented with Dj Alexender and it was a great experience Sandra and Micale were great and wonderful

Tenancy process with Carol

We were taken through the process by Carol She was really helpful friendly and patient with every step and helped us secure our tenancy despite our very short deadline and lots of things to get done She accommodated me and my flatmate individually based on the fact I worked on site where I can t answer calls and my flatmate wfh Thank you for making the process a lot easier and less stressful than I d anticipated

Problem solver

Have to give a shout out to Garry Fox and the check out team at D J Alexander I recently vacated a flat I had rented for about 3 years Unfortunately the check out didn t go as planned My partner fell ill and was bed ridden I was away on business and to cap things of the removalist didn t turn up twice The way Garry handled the problem was first rate and managed to juggle keeping both myself the tenant and the Landlord happy No easy task Thank you Garry for getting things sorted so professionally Andrew