Dlglegalservices Reviews

Helpful and reassuring

Throughout the 4 years of my claim DLG and Ruchi Fowle in particular was a great help I went in without any previous legal dealings and felt things were explained easily and clearly to me and handle with care and understanding of my situation I trusted Ruchi s judgement throughout which ultimately left me feeling confident in settling my claim

This excellent review is for Maniza Akhtar

This review is for Maniza who went above and beyond to help me reach a settlement My case has dragged on for nearly 5 years the previous solicitor of DLG was not very helpful at all Since Maniza picked up the case she has done her utmost to sort it out for me knowing how stressed I was about it This review is a thank you to her

Excellent Service

Scott called between the times they confirmed they were going to call was very helpful polite and patient He answered all the questions I had and was great at explaining how the process worked leaving me feeling reassured

My first case handler wasn t very good

My first case handler wasn t very good at all Lack of communication and I was always chasing emails and updates My case was then handed over to Zareen who has been very helpful the whole way through to the settlement of my claim She always responded to an email and often phoned to give updates on my claim Without Zareen I would not have ended up with the outcome that I did and I m more than happy with the settlement Many thanks to Zareen Riaz

Outstanding support received by DLG Legal Services namely Emran Ali

Emran Ali was assigned to work on my case despite it taking three years due to third party being difficult Emran kept me fully informed during the process he worked diligently effective in his communication Never tiring even working past normal work g hours to make sure every detail had been noted and accounted His efforts and outstanding working ethic resulted in me winning my case

Efficient Friendly Service

Jo Booth called me to discuss my recent car accident and my personal injuries claim Jo was very kind and went through each individual part of the questionnaire explaining thoroughly the questions my answers and the implications arising Jo was caring an sympathetic and made me feel totally at ease during the time spent on the phone

I felt very well supported by the legal

I felt very well supported by the legal representative called Mr Emran Ali He guided me all the way through my case with honest and realistic goals to help me under stand how to make the decision around my caseHis approach to me showed appathy but at times firmness to guide me in the situation I was in I hope i don t have to have legal representation but If I did then I would hope either Mr Emran Ali would represent me in which ever company he works for or someone of his nature and expertise I think I would find it difficult to find legal representatition that could do his job like Mr Emran Ali unless he had trained someone to work to his standards

5 Service Maryam Great Solicitor

Solicitor assigned to my case was Maryam- what can I say she was informative kept me up to date with what was happening at all times my case has been ongoing for awhile and she also went above and beyond to get me the best possible outcome for my case Highly recommend

Legal Defence of Claim

Ben at DLG dealt with a claim that was raised against me following a no fault collision The communication and feedback was always excellent and I was kept fully up to speed with the process from start right up until completion with a positive outcome First class service