Dm Reviews

Neglectful and Unresponsive DM Fails to Protect Member Rights

I have been a loyal member of DM for several years paying my membership fees but didn t need any help from them However when I recently encountered a serious problem at work the union s response was shockingly inadequate 1 The staff were unresponsive and unfriendly often taking an unreasonably long time to reply to my inquiries 2 Despite the gravity of my situation no one at DM took the time to fully understand the details of my case Instead of evaluating my circumstances and offering targeted meaningful solutions I was given generic feedback The primary advice I received was simply to leave and find another job This is not the kind of guidance I expect from a labor union that is supposed to advocate for its members 3 I consulted with two different DM representatives and both suggested that I abandon my efforts to address the issue and seek other employment elsewhere When I escalated my concerns through a formal complaint a DM manager dismissed my grievances claiming that no wrongdoing had occurred on their part and then ignored my further messages 4 My experience with DM has been that they are uninterested in doing the essential work of advocating for their members rights 5 By contrast a friend of mine who faced a similar situation at work received comprehensive support from her union - not DM of course Her union representatives went so far as to meet with her employer and negotiate on her behalf something DM never even attempted to do for me 6 In summary the staff at DM have been unsupportive indifferent and apathetic This is a far cry from the proactive empathetic attitude one should expect from a labor union If you re considering joining DM I strongly advise you to look elsewhere When you re facing a real issue this union will not be there to help

In general I had a bad experience with this company

Update 19 Jan 2023 They called me and apologized for the problem in their system and sent me a confirmation as below Once again sorry for the inconvenience about the billing This mail is a confirmation that we have corrected the fault in our system and you are no longer obliged able to pay Since the current balance is 0 - I hope we will be able to help you in the future and can rebuild our reputation from your perspective in the meantime My original comment 17 Jan 2023 100 fraud the only goal of this company is to fool people and steal from them let me share with you my experience 1 I have already explored the website of the company and when I tried to get some data it asked for my phone number to show the next page 2 Later on 21 Dec 2022 someone called me and offered a 3-month free trial of DM with free cancellation He asked for my CPR number and said it was free of charge and as reasoning said I do not need to provide my account number or pay anything 3 Then I log in to my DM account by Mit-ID and later I was notified there was a subscription with a fee for me to pay what that would mean in a trial subscription so I decide to cancel the subscription 4 On 30 Dec 2022 I tried the cancellation form of the DM website and finally it worked I receive a copy of the cancellation request in my email Moreover I have emailed them and requested to withdraw the subscription 5 On 13 Jan 2023 I received a receipt in my e-box from DM to pay 1139 DKK as a quarterly subscription fee 6 On 17 Jan 2023 I sent an email to their formal email and reported the problem and as usual receive the automatic email that they will respond in 3 working days 7 Just 10 minutes later I received an email from DM that they received my cancellation request I should pay because there is one month s notice period for cancellation and the fee is also quarterly So it is obvious to me that they foolish me to join and they are happy to charge me for 3 months 8 The email that I received also was in Danish while I wrote in English They answered after 11 working days while they claim to respond in 3 working days They charged me 3 months for just about 10 days subscription and there wasn t any trial period P S If you looking for a salary range in Denmark the data is freely available at Denmark statistics you just need to multiply the hourly rate by 160 33 hours to get a monthly estimate The free data are published by Statistics Denmark You just need to google below phrase LONS20 Earnings by occupation sector salary salary earners components and sex

Feedback

It was nice to hear feedback to improve my cv and resume I think the person read through the documents however there was not enough time transmit all her suggestions and go deeper into the feedback so it was more general suggestions I think that our call was for around 20-30 min if there will be more minutes on the phone for feedback will be nice

One star less for no english course

One star less as they are not offering much with the english courses other than that it was absolutely fine with the guidance professional and communication ideas were the things I was lacking in my job search

Nobody called for my appointment Edited

Nobody called me after I booked it and being warned with three reminders the appointment was today But I received the feedback form on time Edit After this I had a great experience with the person who contacted me later kind resourceful and very helpful I will recommend the service

Very helpful for your first step into Danish Market

This was my first time I visited DM for CV reviewing and the session was really interactive and I gained lot of positive insights on how I could make my CV fit according to Danish standards so started working on it Looking forward for more such session Thank you

Delayed but satisfying

The call was a little bit delayed but in the end I ve received satisfying feedbacks

One of the best and inclusive labour unions in Denmark

It was nice meeting

Such a professional service

Silas is a great man who loves what he does informative professional to the point easy to have a conversation with and a great listener I m sure he helped alot in the past and is still doing a great job It was a pleasure meeting Silas